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Contact Silkroad Customer Service

How to Reach a Person at Silkroad

Verified Contact Information

Toll-Free Number:

  • 1-866-329-3363
    USA toll free
Call customer service

Customer Service:

  • 1-866-717-1212
    Canada toll free
  • 1-336-201-5100
    USA
  • 1-866-803-9663
    USA
  • +6 128 005 3467
    Australia
  • +61 180 096 1597
    Australia
  • +1 780 421 8374
    Canada
  • +3 317 112 6180
    France
  • +3 397 459 5865
    France
  • +91 800 050 1403
    India
  • +649 913 6872
    New Zealand
  • +6 480 046 1245
    New Zealand
  • +6 328 790 0280
    Philippines
  • +6318 001 322 0155
    Philippines
  • +44 207 183 2889
    UK
  • +44 808 281 2753
    UK

Headquarters:

  • 1-312-574-3700
    Chicago, IL

Silkroad Email:

reply@silkroad.com

Silkroad Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Silkroad Phone Number
1 (866) 329-3363
Most Popular Silkroad Email Address
reply@silkroad.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
50% phone, 50% email
Common Reasons for Contact
Account and request for information
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Silkroad?

Most Popular Number:

(866) 329-3363
USA toll free

The Silkroad customer service number for customer support in real time is (866) 329-3363. This is the toll-free line that is valid in the USA. Alternatively, you can connect with the USA company’s team at (866) 803-9663. Both lines are ideal for addressing inquiries relating to the company’s talent management software and associated services. Additionally, there are local Silkroad contacts. You’ll find all of them in the left column after following the “More phone numbers and emails” hyperlink on this page.

The primary Silkroad email address for written communication is reply@silkroad.com. Use this channel for assistance with software features, pricing, or account management. Email as the format of communication is available for a detailed inquiry with an attachment of screenshots, photos, or other materials that can help the support manager quickly understand your inquiry.

The Silkroad address is 100 S Wacker Dr, Suite 425, Chicago, Illinois 60606, United States. This is where the company’s headquarters is. Various core operations and management activities are conducted at this central office. If you plan an in-person visit, first call the company and agree on the exact time of your visit to avoid misunderstanding.

The company does not share when Silkroad help is available. However, you can contact the dedicated manager during standard business hours in the United States, namely between 9 a.m. and 5 p.m. GMT-5 on weekdays. If you choose written support, be ready to wait for a response within 24–48 hours.

Silkroad support is available online in several ways. By following the Silkroad website hyperlink in the “Contact information” block on this page, you’ll go to the company’s home page. In its upper-right corner, click on the “Contact us” yellow button and fill out a “Book a demo” form. Then, click on the “Submit” yellow button.

PissedConsumer Club

Contact Information

Silkroad Website:

Silkroad Help Center:

Corporate Office Address:

SilkRoad Technology
100 S Wacker Dr, Suite 425
Chicago, Illinois 60606
United States

Fax:

1-336-773-0126

Summary of Silkroad Customer Service Calls

3 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Silkroad?

Request for Information Question:

  • “Question about product”

Account Question:

  • “To verify an email”

About

Summary

SilkRoad is a provider of cloud-based, end-to-end HR solutions that enable customers to find, attract, develop, and retain the best talent possible. The company strives to build value for its investors by delivering innovative solutions that enable its customers to attract top talent and retain happy employees that drive their bottom line. SilkRoads award-winning Life Suite includes Talent Acquisition, Talent Development, and HRMS solutions that are delivered through a Talent Portal to drive greater engagement, collaboration, and user adoption. The suite is presented as easy to deploy, easy to use, and affordable for businesses of every size. SilkRoad has offices around the world: in Germany, France, Japan, China, United Kingdom, Canada, Singapore, Australia, New Zealand, Hong Kong and other countries.

Silkroad reviews and complaints

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