Contact Silhouette Optical Customer Service
How to Reach a Person at Silhouette Optical
Verified Contact Information
Toll-Free Number:
-
1-800-223-0180Returns
Legal:
-
+437 323 8480
Silhouette Optical Emails:
Customer Service
Returns
Legal
Privacy Inquiries
Silhouette Optical Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Silhouette Optical Phone Number
1 (800) 223-0180
Average Calls duration
2 minutes
Most Popular Silhouette Optical Email Address
us.silhouette.service@silhouette-international.com
Issue Resolution Rate
Low (27% reported full resolution)
Contact Method Distribution
98% phone, 2% email
Common Reasons for Contact
Product/ service, request for information and website/ application
Call Volume by Day
View full overview ›
Silhouette Optical Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Silhouette Optical Phone Number | 1 (800) 223-0180 |
| Average Calls duration | 2 minutes |
| Most Popular Silhouette Optical Email Address | us.silhouette.service@silhouette-international.com |
| Issue Resolution Rate | Low (27% reported full resolution) |
| Contact Method Distribution | 98% phone, 2% email |
| Common Reasons for Contact | Product/ service, request for information and website/ application |
Call Volume by Day
Contact Information
Silhouette Optical Website:
Silhouette Optical Help Center:
Corporate Office Address:
Silhouette Optical Ltd.
260 Cannon Street
Green Island,
New York
12183-1552
United States
Other Info (opening hours):
Mailing Address:
Postfach 538
Ellbognerstrasse 24
4020 Linz
Austria
Summary of Silhouette Optical Customer Service Calls
42
TOTAL
CALLS
CALLS
01:41
AVG CALL
DURATION
DURATION
27%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Silhouette Optical?
Product/ Service Question:
- “Not working”
- “System not responding”
- “Broken frame( bridge model 5515 silver)”
Request for Information Question:
- “Question about durability and how to fold the TMA rimless cu frame”
- “Need help my account”
- “Questions about the silhouette”
Website/ Application Question:
- “My downloading stops in the middle of downloading and doesn't continue i tried on 2 different computers”
- “Application not responding”
- “Image not downloading from store”
Return/ Replace Question:
- “Replace broken clip on sun glasses”
Account Question:
- “Missing account credit”
- “Locked out of account”
Payments and Charges Question:
- “Billing”
Other Question:
- “Problems”
- “Can not upload images”
- “Software issues”
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Silhouette Optical