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Contact Signature Hardware Customer Service

Signature Hardware Phone Numbers and Emails

Toll-Free Number:

  • (866) 855-2284
Call customer service

Customer Service:

  • (855) 715-1800
    Order Desk (Toll Free In The Us And Canada)

Signature Hardware Email:

Customer Service
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How to Contact Signature Hardware?

Most Popular Number:

(866) 855-2284
Total calls: 25 Last call: Feb 12, 2024

Signature Hardware phone number for customer assistance is 866-855-2284. Call this line to get information about the company, its products and services including bathtubs, bathroom vanities, sinks and faucets, toilets and bidets, shipping and delivery, available payment options and special offers. To reach out to the Order Desk, call 855-715-1800. This line is toll-free for callers from the US and Canada. Signature Hardware support lines are available Monday through Friday from 8 am to 7 pm and from 10 am to 6 pm on Saturdays.

Signature Hardware email for customer support is support@signaturehardware.com. Alternatively, you can send a message via social media platforms such as Facebook and Instagram. Also, you can chat with a live company representative on the Signature Hardware website.

The company’s head office is located in Kentucky. Signature Hardware address for mailing is 2700 Crescent Springs Pike, Erlanger, Kentucky 41017, United States. Besides its main location, Signature Hardware has showrooms in Western Virginia, Kansas, and Indiana.

Signature Hardware customer support is available Monday through Friday from 8 am to 7 pm and from 10 am to 6 pm on Saturdays. Signature Hardware showrooms are open Monday through Friday from 9 am to 5 pm and from 10 am to 3 pm on Saturdays. However, operation hours may vary depending on the locations. Please go to the “Find a Showroom” page of the Signature Hardware to see the full list of locations and their operation hours.

To contact the company via the website, please click the “Help Center” button in the upper right corner of the page. Then, scroll down and click the “Contact Us” button to fill out an online form. Alternatively, you can speak to a live customer care representative via the Signature Hardware live chat. To start the chat, click the message-shaped button in the down right corner of the page.

Signature Hardware Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Signature Hardware is 8668552284. 58% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday and Friday. The average call time is 8 seconds.

  • People call Signature Hardware mainly because of request for information, return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Signature Hardware Website:

Signature Hardware Help Center:

Corporate Office Address:

Signature Hardware
2700 Crescent Springs Pike
Erlanger, Kentucky 41017
United States

Other Info (opening hours):

Customer Service And Sales Hours (ET):

Mon-Fri: 8 AM to 8 PM

Sat: 10 AM to 6 PM

Sun: 10 AM to 6 PM

Customer Service Website Chat Hours (ET):

Mon-Fri: 8 AM to 7:30 PM

Sat: 10 AM to 5:30 PM

Sun: 10 AM to 5:30 PM

More contact details

Signature Hardware Rating Based on 4 Reviews

Rating details

2.4
more details
Product or Service Quality
Website
Customer service
Turnaround Time

Rating stats

Rating trend

Summary of Signature Hardware Customer Service Calls

46 TOTAL
CALLS
00:08 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Signature Hardware?

Request for Information Question:

  • “Find out about parts for faucet”
  • “Need to know more about a toilet before I place an order”
  • “Question about vanity”

Return/ Replace Question:

  • “Return”
  • “Valve replacement leaking faucet”

Shipping and Delivery Question:

  • “Delivery inside a garage or house for a person that's disabled that has MS.”
  • “Product arrived damaged”
  • “Missing item”

Product/ Service Question:

  • “My touch feature is not working on my new faucet”
  • “Warranty”

Other Question:

  • “To tracks my order”
  • “Water placement on free standing tub”
  • “Missing”

About

Summary

Signature Hardware distributes a wide range of house hardware beginning from kitchens and finishing with bathrooms. The company offers hardware of different brands for the interior improvement and design. There are bathtubs, bathroom sinks, vanity cabinets, kitchen sinks, shower accessories, bathroom faucets, shower faucets, toilets, registers, home accents and lighting. The company also offers several products for the outside using such as door knockers, garden accessories, mailboxes, holders, patio torchers. Signature hardware provides free shipping in the case of order which is over 50$. The customers can use a free colored catalog and subscribe for the news on the official site. There are different payment terms and comfortable locations of warehouses. As for the contact form it can be filled on the pages of the company's site and is available 24 hours a day.

Signature Hardware reviews and complaints

Signature Hardware is ranked 401 out of 4538 in E-commerce category

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