Contact Short Story Box Customer Service
Short Story Box Phone Numbers and Emails
Customer Service Number:
-
(415) 917-3072
Short Story Box Emails:
Short Story Box Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Short Story Box Customer Service is rated at 2.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Short Story Box is (415) 917-3072.
The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Short Story Box may ask you for the following information to identify you as a customer: first and last name, nothing or customer id or account no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Short Story Box Customer Service is rated at 2.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Short Story Box is (415) 917-3072.
The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Short Story Box may ask you for the following information to identify you as a customer: first and last name, nothing or customer id or account no.
People call Short Story Box mainly because of activation/ cancellation, request for information, payments and charges.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Short Story Box is hey@shortstorybox.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Short Story Box Website:
Short Story Box Help Center:
Corporate Office Address:
Summary of Short Story Box Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Short Story Box?
Activation/ Cancellation Question:
- “Cancel subscription”
- “Cancellation of account”
- “Cancel my subscription”
Request for Information Question:
- “I want to speak with a customer service manager”
- “Checking on credit”
- “We have moved. Update address”
Payments and Charges Question:
- “Charged for pants I did not keep.”
- “I was charged for all the clothes you sent me but I sent them back!”
- “Receipt and bon do not match”
Return/ Replace Question:
- “I made a mistake on a return”
- “Returns”
- “Returned items no refund”
Account Question:
- “Suspend subscription”
- “Want to stop my subscription. Your clothes are cheap and not my style”
- “Can't get into the a system to complete the accepted items/ return. Please help”
Shipping and Delivery Question:
- “Order not delivered”
- “Wrong address delivery”
- “Never received box”
Product/ Service Question:
- “I did not make the purchase on short stories or short real and make you want to take the money out of my bank account”
- “Just got home from a trip this day, Monday 13th. I need time to see your products and review with an representative the prices. I didn't expect those prices.”
Cards Question:
- “Gift card bakance”
Other Question:
- “Extension on clothing items”
- “Just got my box at home after arriving from trip”
- “Please call”
Compare Short Story Box Customer Service To
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