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Contact Short Story Box Customer Service

Short Story Box Phone Numbers and Emails

Customer Service Number:

  • (415) 917-3072
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Short Story Box Emails:

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Jobs/ Career
Media
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Short Story Box Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Short Story Box Customer Service is rated at 2.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Short Story Box is (415) 917-3072.

  • The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Short Story Box may ask you for the following information to identify you as a customer: first and last name, nothing or customer id or account no.

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How to Contact Short Story Box?

Most Popular Number:

(415) 917-3072
Total calls: 69 Issues resolved: 2 Last call: Feb 11, 2026

Users consulting Short Story Box customer service for general issues and inquiries can call the toll-free number at (415) 917-3072. This helpline is active for returns, replacements, billing, payment issues, and account assistance. Those seeking immediate help with other urgent concerns can also call the Short Story Box phone number during working hours. However, you must provide all the required information concerning the issue to ensure better assistance.

To email Short Story Box customer service for further assistance with general issues and concerns, write to hey@shortstorybox.com. Clients can also submit an online form on the company website for similar purposes. Those consulting for job applications or career-related inquiries can reach the relevant department at careers@shortstorybox.com. Lastly, pr@shortstorybox.com is the email address for media-related concerns. Emailing is best for specific and non-urgent issues, especially those requiring additional context or proof to be supported. However, due to the risk of sharing personal and sensitive information, it is not recommended for confidential matters.

There are several options available for consulting the Short Story Box customer service through the official website. The first is to submit an online form for inquiries and assistance. To do so, open the website in your browser and scroll to the bottom of the homepage to find the Contact Us option. Clicking that will direct you to a form on a new page that you can complete by providing your name, email address, and a detailed message. Clients can also initiate a live chat with the company agents for real-time assistance during working hours. The company also features a blog and FAQs on various topics to help users with general queries and concerns. Those seeking to consult via social media can follow Short Story Box on Facebook, Instagram, Pinterest, and YouTube for a better experience.

PissedConsumer Club

Contact Information

Short Story Box Website:

Short Story Box Help Center:

Corporate Office Address:

Short Story
San Francisco, California 94107
United States

Short Story Box Rating Based on 6 Reviews

Rating details

2.2
more details
Delivery Service
Diversity of Products or Services
Discounts and Special Offers
Product or Service Quality

Rating stats

Rating trend

Summary of Short Story Box Customer Service Calls

69 TOTAL
CALLS
00:49 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Short Story Box?

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancellation of account”
  • “Cancel my subscription”

Request for Information Question:

  • “I want to speak with a customer service manager”
  • “Checking on credit”
  • “We have moved. Update address”

Payments and Charges Question:

  • “Charged for pants I did not keep.”
  • “I was charged for all the clothes you sent me but I sent them back!”
  • “Receipt and bon do not match”

Return/ Replace Question:

  • “I made a mistake on a return”
  • “Returns”
  • “Returned items no refund”

Account Question:

  • “Suspend subscription”
  • “Want to stop my subscription. Your clothes are cheap and not my style”
  • “Can't get into the a system to complete the accepted items/ return. Please help”

Shipping and Delivery Question:

  • “Order not delivered”
  • “Wrong address delivery”
  • “Never received box”

Product/ Service Question:

  • “I did not make the purchase on short stories or short real and make you want to take the money out of my bank account”
  • “Just got home from a trip this day, Monday 13th. I need time to see your products and review with an representative the prices. I didn't expect those prices.”

Cards Question:

  • “Gift card bakance”

Other Question:

  • “Extension on clothing items”
  • “Just got my box at home after arriving from trip”
  • “Please call”

Compare Short Story Box Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Nuuly
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1.9 out of 5
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