Shore Excursions Group provides one main phone number for solving any issues: 1-866-999-6590. Call there if you want to find out more details regarding destinations, book the excursion, modify or cancel your booking, share your complaint, or ask general questions about the company.
By planning your communication with a real person by phone, think carefully about all the questions you want to ask to receive quick help from the company representative.
If you want to get in touch with the Shore Excursions Group customer service in writing, you can do it by filling out a contact form. To find it, scroll down the main page of the company's official website, follow the “Contact Us” hyperlink in the “ABOUT US” block, and open “Email Us” by clicking on “+” next to “Email Us”. Fill out all the necessary fields of the contact form, including the description of your question in the “Message” field. To submit your invoices, use the following Shore Excursions Group email: accounting@shoreex.com.
If you need to visit the main Shore Excursions Group office to discuss corporate-related or other issues with the company representative face-to-face, write down its address: Shore Excursions Group, LLC 8050 SW 10th St., Suite 1800 Plantation, Florida 33324 United States. To easily orient in the area where the main office is located, familiarize yourself with its location on the map and plot the route from your home or another place to the company’s office.
By planning your communication with a real person by phone, keep in mind the following Shore Excursions Group hours: Monday through Friday from 9 a.m. to 6 p.m. They are indicated taking into account the EST time zone. As the business hours of the main phone line may change, check the actual schedule on the “Contact Us” page we mentioned above.