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Contact ShopWSS Customer Service

How to Reach a Person at ShopWSS

Verified Contact Information

Toll-Free Number:

  • 1-844-746-7977
Call Now
Send Message

Customer Service:

help@shopwss.com

Legal:

cs@shopwss.com
Copyright Infringement Inquiries
wssmobile@shopwss.com

ShopWSS Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular ShopWSS Phone Number
1 (844) 746-7977
Average Hold Time
00:00:45
Average Calls duration
2 minutes
Most Popular ShopWSS Email Address
help@shopwss.com
ShopWSS Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (17% reported full resolution)
View full overview

How to Contact ShopWSS Customer Service?

With questions/requests related to new arrivals, clothing, shoes, accessories, or other goods in the ShopWSS store catalog, apply to the customer service representative at the following number: 844-746-7977. Call here between 9 a.m. and 6 p.m. PST, Monday through Sunday. Is this online store contact line busy due to an influx of calls on the eve of holidays or during seasonal discounts? Use an online chat. To start your communication with a virtual assistant, click on the blue button in the lower right corner of the official SopWSS website. In an online store support chat window, fill out all necessary fields. Click on the “Start Chat” button.

For non-urgent issues, write to the following ShopWSS email: help@shopwss.com. If you prefer writing communication rather than via telephone number, you can also send a message via a contact form. For it, follow the “Contact Us” hyperlink in the bottom menu of the official site, and enter all necessary data in special fields. Describe your issue or request in detail in a “Message” field, and then click on the “Send” button.

If the purchased clothing does not fit you, return them within 30 days of the purchase date by mail. To start returning the goods to ShopWSS, dial the following customer support number: 844-746-7977 or write a letter here: help@shopwss.com. Put unworn items in their original packing in a sturdy box or plastic bag. Attach the company-paid shipping label to the outside and send it to the nearest FedEx delivery center. To back items to WSS, write the order number on the outside of the box/bag and ship items to the following ShopWSS address: ATTN: WSS Returns 11600 Alameda St. Lynwood, CA 90262.

PissedConsumer Club

Contact Information

ShopWSS Website:

ShopWSS Help Center:

Corporate Office Address:

Eurostar, Inc.
11600 Alameda St
Lynwood, California 90262
United States

Other Info (opening hours):

Other Location:

8236 S. Gessner Road,

Houston, Texas 77036,

United States

More contact details

Why Customers Call ShopWSS?

Top Reasons of Customers Calls

  • Shipping and Delivery 24%
  • Customer Inquiries & Issues 24%
  • Return/ Replace 12%
  • Product/ Service 12%
  • Request for Information 12%
  • Activation/ Cancellation 6%
  • Payments and Charges 6%
  • Account 6%

Shipping and Delivery

24%
  • "Wrong shoe size"
  • "Order partly delivered"
  • "Haven't received my package"

Customer Inquiries & Issues

24%
  • "Where's my shoes"
  • "Cambio de mercancía"
  • "No se entregó completo mi pedido"

Return/ Replace

12%
  • "I have returned an item to one of your stores and haven't received the funds in my bank account"
  • "Return item"

Product/ Service

12%
  • "Complaint on return"
  • "Put complaint"

Request for Information

12%
  • "Help with account"
  • "Want to place an order."

Activation/ Cancellation

6%
  • "I want to cancel a order"

Payments and Charges

6%
  • "Report a receipt of second pair of shoes"

Account

6%
  • "Add and order to my rewards"

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