With questions/requests related to new arrivals, clothing, shoes, accessories, or other goods in the ShopWSS store catalog, apply to the customer service representative at the following number: 844-746-7977. Call here between 9 a.m. and 6 p.m. PST, Monday through Sunday. Is this online store contact line busy due to an influx of calls on the eve of holidays or during seasonal discounts? Use an online chat. To start your communication with a virtual assistant, click on the blue button in the lower right corner of the official SopWSS website. In an online store support chat window, fill out all necessary fields. Click on the “Start Chat” button.
For non-urgent issues, write to the following ShopWSS email: help@shopwss.com. If you prefer writing communication rather than via telephone number, you can also send a message via a contact form. For it, follow the “Contact Us” hyperlink in the bottom menu of the official site, and enter all necessary data in special fields. Describe your issue or request in detail in a “Message” field, and then click on the “Send” button.
If the purchased clothing does not fit you, return them within 30 days of the purchase date by mail. To start returning the goods to ShopWSS, dial the following customer support number: 844-746-7977 or write a letter here: help@shopwss.com. Put unworn items in their original packing in a sturdy box or plastic bag. Attach the company-paid shipping label to the outside and send it to the nearest FedEx delivery center. To back items to WSS, write the order number on the outside of the box/bag and ship items to the following ShopWSS address: ATTN: WSS Returns 11600 Alameda St. Lynwood, CA 90262.