ShopRTACabinets - Frank LaMark owes me cabinets or refund
Update added by user Dec 12, 2016
ShopRTACabinets sent me 2 pantry cabinets on December 7th.They claimed they are under new management and that Frank Lamark no longer is associated with the company.
Although its been a long wait to complete my kitchen, I appreciate that the company did make good on it.
The quality of the cabinets is very very good.I wish the new ownership the best of luck.
Original review posted by user Nov 15, 2016
We ordered cabinets in July 2015.Took 6 months before the cabinets came, and two pantries were missing.
Numerous emails went unanswered, disconnected telephone, etc. Finally a few weeks ago we got a response to our email asking once again for the cabinets or a refund . We were told that the cabinets just came in and to give them our address again where they were to be shipped.
Havent heard anything since even though numerous emails requesting an update, a delivery date, a refund, etc..NOTHING!He has our money and we have half a kitchen put together and false promises.
More Review Details
|Exchange, Refund and Cancellation Policy|
What I liked
- Quality of cabinets
What I disliked
- Missing cabinets
- Poor customer service
- Ignored emails once money was sent
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