ShopFactoryDirect Phone Numbers and Emails

Toll-Free Number:

  • (800) 269-2216
Send Message

ShopFactoryDirect Emails:

Jobs/ Career
Sales/ Reservations
Is this your business?
More phone numbers and emails Less phone numbers and emails

ShopFactoryDirect Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    60% phone 40% email
  • The best phone number to call ShopFactoryDirect is 8002692216.

  • The longest wait times are on Friday, while the shortest are on Saturday and Wednesday.

  • People call ShopFactoryDirect mainly because of request for information, refund, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

ShopFactoryDirect Website:

ShopFactoryDirect Help Center:

Corporate Office Address:

Shop Factory Direct Inc.
1277 N Semoran Blvd, #112
Orlando, Florida 32807
United States

Other Info (opening hours):

Hours (General office):

Monday - Friday: 10:0AM-7:00PM

Hours ( Customer Service):

Monday - Friday: 9:30AM-6:30PM (EST)

Shop Factory Direct, Inc. Corporate Office

7224 Sandscove Ct

Suite 7

Winter Park, FL 32792

More contact details

ShopFactoryDirect Rating Based on 3 Reviews

Rating details

more details
Diversity of Products or Services

Rating stats

Rating trend

Summary of ShopFactoryDirect Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ShopFactoryDirect?

Request for Information Question:

  • “To get information concerning a Sofa set”
  • “Checking up on my order”

Shipping and Delivery Question:

  • “Order not shipped”
  • “Order placed in January still not received”

Product/ Service Question:

  • “Damage table”

Refund Question:

  • “Refund”

Other Question:

  • “No one is answering”

Compare ShopFactoryDirect To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

2774 reviews
West Elm
808 reviews
Lane Furniture
631 reviews
Write a review
Do you have something to say about ShopFactoryDirect? What happened? What can we help you with?
Submit review Don't show this popup