ShopFactoryDirect Phone Numbers and Emails

Toll-Free Number:

  • (800) 269-2216

ShopFactoryDirect Emails:

Customer Service
Jobs/ Career
Sales/ Reservations

ShopFactoryDirect Contact Information

ShopFactoryDirect Website:

ShopFactoryDirect Help Center:

Corporate Office Address:

Shop Factory Direct Inc.
1277 N Semoran Blvd, #112
Orlando, Florida 32807
United States

Other Info (opening hours):

Hours (General office):

Monday - Friday: 10:0AM-7:00PM

Hours ( Customer Service):

Monday - Friday: 9:30AM-6:30PM (EST)

Shop Factory Direct, Inc. Corporate Office

7224 Sandscove Ct

Suite 7

Winter Park, FL 32792

Edit Business Info

Summary of ShopFactoryDirect Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ShopFactoryDirect Customer Service?

Request for Information Question:

  • “Checking up on my order”


ShopFactoryDirect Return Policy
ShopFactoryDirect understand that purchasing furniture can be a large investment and want to make The Customer's decision as easy as possible. Please be assured that customer satisfaction is ShopFactoryDirect's' top priority. ShopFactoryDirect will work diligently to resolve any issues with The User's order in accordance with the policy set forth below. New orders may be cancelled at any time prior to shipping for a full refund. Once The Client of ShopFactoryDirect order has been shipped, it can no longer be cancelled and is subject to the terms and conditions of Company's return policy. Please notify ShopFactoryDirect immediately if The Client's item is missing parts so that can have replacements shiped directly to The Client of ShopFactoryDirect Returned items must be new and in unused condition. To return items for an exchange or refund The User of Website must contact The Company via email or phone within 30 business days of receipt of delivery for an RMA (Return Merchandise Authorization).
To read more:
ShopFactoryDirect Delivery Policy
To read more:
ShopFactoryDirect Terms of Service
To read more:
ShopFactoryDirect Privacy Policy
The Customer's privacy is important to To better protect The Customer's privacy the following notice explains the information Website collect, how it is used, how it is safeguarded, and how to contact ShopFactoryDirect if The User of company services have any concerns. ShopFactoryDirect Inc. is the owner of the information collected on this site. The Company greatly respect the privacy of ShopFactoryDirect's' visitors and subscribers, and are committed to protecting Company's customer's privacy. Website will never give, lease or sell any of The Client's personal information, nor will The Company share it in any way different from what is disclosed in this statement without The User's written consent. greatly respect the privacy of ShopFactoryDirect's' visitors and subscribers, and are committed to protecting Company's customer's privacy. This site contains links to other Web sites. ShopFactoryDirect has no control over or responsibility for the reliability, quality, privacy practices or the content of such sites.
To read more:
ShopFactoryDirect FAQ
To read more:
ShopFactoryDirect reviews and complaints
Edit Description
Write a review
Do you have something to say about ShopFactoryDirect? What happened? What can we help you with?
Submit review Don't show this popup