Contact ShopFactoryDirect Customer Service
How to Reach a Person at ShopFactoryDirect
Toll-Free Number:
-
1-800-269-2216
ShopFactoryDirect Emails:
ShopFactoryDirect Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular ShopFactoryDirect Phone Number | 1 (800) 269-2216 |
| Average Calls duration | 29 seconds |
| Most Popular ShopFactoryDirect Email Address | ask@shopfactorydirect.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 65% phone, 35% email |
| Common Reasons for Contact | Request for information, refund, shipping and delivery |
Contact Information
ShopFactoryDirect Website:
ShopFactoryDirect Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours (General office):
Monday - Friday: 10:0AM-7:00PM
Hours ( Customer Service):
Monday - Friday: 9:30AM-6:30PM (EST)
Shop Factory Direct, Inc. Corporate Office
7224 Sandscove Ct
Suite 7
Winter Park, FL 32792
Summary of ShopFactoryDirect Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ShopFactoryDirect?
Shipping and Delivery Question:
- “I bought Levi 501 on line month ago not received yet”
- “Order not shipped”
- “Order placed in January still not received”
Request for Information Question:
- “To get information concerning a Sofa set”
- “Checking up on my order”
Payments and Charges Question:
- “Ordered a bike and paid for fast shipping and it's not here said take a day to 2 days to arrive”
Product/ Service Question:
- “Damage table”
Refund Question:
- “Refund”
Other Question:
- “No one is answering”
Compare ShopFactoryDirect Customer Service To
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