Contact ShopFactoryDirect Customer Service

ShopFactoryDirect understand that purchasing furniture can be a large investment and shopfactorydirect.com want to make The Customer's decision as easy as possible. Please be assured that customer satisfaction is ShopFactoryDirect's' top priority. ShopFactoryDirect will work diligently to resolve any issues with The User's order in accordance with the policy set forth below. New orders may be cancelled at any time prior to shipping for a full refund. Once The Client of ShopFactoryDirect order has been shipped, it can no longer be cancelled and is subject to the terms and conditions of Company's return policy. Please notify ShopFactoryDirect immediately if The Client's item is missing parts so that shopfactorydirect.com can have replacements shiped directly to The Client of ShopFactoryDirect Returned items must be new and in unused condition. To return items for an exchange or refund The User of Website must contact The Company via email or phone within 30 business days of receipt of delivery for an RMA (Return Merchandise Authorization).

To read more: https://shopfactorydirect.com/returnpolicy.html

To read more: https://shopfactorydirect.com/shippingpolicy.html

To read more: https://shopfactorydirect.com/glofte.html

The Customer's privacy is important to shopfactorydirect.com To better protect The Customer's privacy the following notice explains the information Website collect, how it is used, how it is safeguarded, and how to contact ShopFactoryDirect if The User of company services have any concerns. ShopFactoryDirect Inc. is the owner of the information collected on this site. The Company greatly respect the privacy of ShopFactoryDirect's' visitors and subscribers, and are committed to protecting Company's customer's privacy. Website will never give, lease or sell any of The Client's personal information, nor will The Company share it in any way different from what is disclosed in this statement without The User's written consent. shopfactorydirect.com greatly respect the privacy of ShopFactoryDirect's' visitors and subscribers, and are committed to protecting Company's customer's privacy. This site contains links to other Web sites. ShopFactoryDirect has no control over or responsibility for the reliability, quality, privacy practices or the content of such sites.

To read more: https://shopfactorydirect.com/privacypolicy.html

To read more: https://shopfactorydirect.com/faq.html