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Quite simply, one of the worst experiences I've endured in retail.

Order 536333. Placed on 4/22/2021 receive a call from 'customer support' on 6/23/2021 stating the options I choose that were offered on their website for my chair order were all of a sudden no longer available.

Their provider is no longer providing power seat frames. I spoke to megan (who was very helpful) and executed a full refund. Through another supplier, I was able to myself source the power base that were 'no longer being manufactured' by shop4seats' provider. I called back customer service hoping to be connected with megan....

nope no such luck, instead I'm connected with Mr. Very Rude himself Richard.

Explained to Richard, I found a power base, and is it possible to halt the refund? He stated the "refund could not be stopped". I asked, "if I place another order, will I lose my place in line, and have to wait ANOTHER 2 months for you guys to start my order?" Nope!

You'll wait another 2 months.

If you like giving folks an interest free loan.

Then shop4seats.com is the place for you. If you go to their website today, power seats are still available for their seats, even though their 'supplier' has stopped 'making them'them'stay awaysta

User's recommendation: Use discountvantruck.com.

Preferred solution: Deliver product or service ordered.

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Thank you for taking my call and explaining the way the situation happened. I am very sorry that happened the way that it did.

Thank you for your insight and feedback. It was helpful and much appreciated.


Hello! Thank you for the feedback.

We understand how you feel.

Could you please give us a call at 800-454-**** and ask to speak with Lynn? She will do her very best to provide resolution.

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