Not resolved

Update by user Jun 29, 2016

I don't know anything about the quality of the product, or advertised vs delivered as I have yet to receive it.

Original review posted by user Jun 28, 2016

I placed a $3700 order that was received damaged.Never even removed it from the truck since the trucker wouldn't allow it until his bill was signed.

I emailed AND called customer service who e-responded with "when the order is received back at the warehouse, a new order will be shipped" and that was it, then not another word from them. After trying and trying I received and email from their JOKE of an operations manager "Jake" who offered to give me the number to my local Better Business Bureau.

How is that for spectacular customer service?Your president Gary should be so proud!

Review about: Rta Kitchen Cabinets.

I liked: Ease of ordering.

I didn't like: Customer service, Delivery, Communication, Condescending email responses, Shipping.

Review #873301 is a subjective opinion of a user.

2.0
Price Affordability
Delivery Service
Website
Style and Design
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
Value for money
Customer service
Staff
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Let the company propose a solution

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Anonymous
Mchenry, Illinois, United States #1225396

I think you have the wrong company. The company you are referring to is RTACabinetStore.com the owners name is Gary and Jake is his partner in crime

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