"very bad" as a review is an understatement.Horrible, Nightmarish, the worst online company next to a scam.
Please heed this warning, do NOTorder from shoprtacabinets.com. 7 weeks after my order was placed, I had to file a complaint with the BBB. Shipping is promised 2-4 weeks after order but is completely false. There is NO communication with this company.
Shoprtacabinets.com would only accept E-checks so they had my money the day of the order. The customer service phone # has an auto response that they only answer emails. The online chat messages are NEVER responded to. Emails are ignored.
Replies are only given after you submit multiple high priority tickets.As of this review, I am still waiting for a refund or resolution with the BBB.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
What I liked
- Ease of ordering
What I disliked
- Anything about them once i paid
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Review category
- Furniture and Decor