Contact Shop Boss Customer Service

The company has two official emails for different purposes. Users with sales or reservation concerns can reach the relevant department at sales@shopboss.net. Shop Boss support handles privacy inquiries via the email address support@shopbosspro.com. Emailing is the best means for addressing specific issues that require additional proof or information. However, it is not recommended to share personal and sensitive information, as this can be risky. In such cases, customers can visit Vehlo Purchaser, LLC, at 2035 Lakeside Centre Way Suite 100, Knoxville, Tennessee 37922, United States, or send a letter to ensure secure communication and better assistance.

Clients can consult Shop Boss customer service Monday through Friday from 6:00 AM to 6:00 PM. The agents are also available to provide efficient assistance on Saturday between 6:00 AM and 12:00 PM. Although an in-person consultation might not be an option on Sunday, users can still submit their requests via email and expect a response on the next working day. Those seeking immediate solutions to their problems can browse the information on the official website for quick self-help.

The Shop Boss website features a Resource page that offers numerous FAQs, how-to guides, and self-help information to assist users with general queries and concerns. Clients with specific issues or inquiries can contact Shop Boss support through the online form in the "Contact Us" section. When doing so, they must provide their full name, business name, email address, phone number, and location details. Shop Boss customer service responds to online requests efficiently within working hours. Those seeking to consult outside business hours can find helpful information on the company's Facebook, Instagram, and LinkedIn accounts, or follow it on YouTube for regular updates.