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Contact Shoe Zone Customer Service

Shoe Zone Phone Numbers and Emails

Customer Service:

  • +44 116 222 3113

Headquarters:

  • +44 116 222 3001

Media:

  • +44 116 222 3000
    PR Inquiries
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Shoe Zone Emails:

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How to Contact Shoe Zone?

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PissedConsumer Reporter
How to Contact Shoe Zone?

If you need to get in touch with one of the Shoe Zone customer service specialists in real-time, dial the following number: +44-0-0116-222-3000. Specialists accept appeals on any inquiries related to the purchasing experience in the online store, including placing an order by phone at the mentioned line. To discuss collaboration or other corporate-related matters, contact the Shoe Zone head office at +44-0-116-222-3001.

For solving different issues in writing, Shoe Zone provides separate email addresses, each of which is designed for a particular case. If you would like to discuss a purchasing experience in the online store of shoes or have questions, send a letter to customerservices@shoezone.com. Are you interested in corporate ordering? Email corporate@shoezone.com. With investor relations-relates inquiries apply to the company at investorrelations@shoezone.com. If you have questions about the privacy policy, use the following Shoe Zone contact: dataprotection@shoezone.com.

The Shoe Zone headquarters is located in the United Kingdom at Haramead Business Centre, Humberstone Road Leicester, England LE1 2LH, United Kingdom. Go there if you have corporate-related matters you want to discuss with the company representative only in the office face-to-face. Be sure to familiarize yourself with the Shoe Zone address located on the map before you visit the headquarters.

The Shoe Zone customer service team operates during the following business hours: Monday through Thursday from 8 a.m. to 8 p.m., from 8 a.m. to 6 p.m. on Friday, and from 9 a.m. to 5 p.m. on Saturday and Sunday. As for the telephone number, +44-0-0116-222-3000, it is available Monday through Friday from 9 a.m. to 6 p.m. All hours are indicated taking into account the GMT+1 time zone. To find out the nearest store schedule, visit the “Store Locator” page of the company’website.

If you need to get in touch with Shoe Zone via its official website, the company provides several convenient ways how to do it. Clicking on the “Need help?” button in the lower right corner is the fastest one among them. It opens an online chat window where you should enter your question in a special field to start communication with a virtual assistant. You can also follow “Speak to us” and click on one of the email addresses you need.

Shoe Zone Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Shoe Zone is 441162223113. 83% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday and Thursday, while the shortest are on Monday and Sunday.

  • Be prepared for the call as Shoe Zone may ask you for the following information to identify you as a customer: order id or tracking no.

View full overview ›
PissedConsumer Club

Contact Information

Shoe Zone Website:

Shoe Zone Help Center:

Corporate Office Address:

Shoe Zone Retail Limited
Haramead Business Centre, Humberstone Road
Leicester, England LE1 2LH
United Kingdom

Other Info (opening hours):

Hours:

Monday - Thursday: 8am - 8pm

Friday: 8am - 6pm

Saturday, Sunday and Bank Holidays: 9am - 5pm

More contact details

Shoe Zone Rating Based on 3 Reviews

Rating details

2.6
more details
Warranty
Customer service
Website
Diversity of Products or Services

Rating stats

Rating trend

Summary of Shoe Zone Customer Service Calls

6 TOTAL
CALLS
00:00 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Shoe Zone?

Return/ Replace Question:

  • “Returns”
  • “Shoes return”

Product/ Service Question:

  • “Shoe Quality”

Activation/ Cancellation Question:

  • “Cancel the order”

Other Question:

  • “Order didn't come”

Compare Shoe Zone Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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