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Contact Shoe Station Customer Service

How to Reach a Person at Shoe Station

Verified Contact Information

Toll-Free Number:

  • 1-833-383-7653
Call Now
Send Message

Customer Service:

  • 1-251-476-7472
  • 1-803-650-4600

Business Customer Service:

  • 1-812-867-4034
    Investor Relations

Customer Service:

customerservice@shoestation.com

Business Customer Service:

scvlir@scvl.com
Investor Relations

Jobs/ Career:

responsehr@scvl.com

Media:

marketing@shoestation.com
Marketing Inquiries

Shoe Station Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Shoe Station Phone Number
1 (833) 383-7653
Average Hold Time
00:01:09
Average Calls duration
6 minutes
Most Popular Shoe Station Email Address
customerservice@shoestation.com
Shoe Station Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (0% reported full resolution)
View full overview

How to Contact Shoe Station?

Shoe Station phone number for contacting customer support is 833-383-7653. Call this toll-free line to get tips on managing your order, address questions about delivery and payment methods, get updates on sales and discounts, product availability and new arrivals, and get help with other consumer issues. Alternative support phone lines are 251-476-7472 and 803-650-4600. If you want to get more information about investor relations, call 812-867-4034.

If you don’t need immediate assistance and your issue is not time-sensitive, you can contact the company via email. Shoe Station email address for consumer support is customerservice@shoestation.com. If you are interested in investor relations, drop an email at scvlir@scvl.com.
Those who are looking for a job and need to get more details about career opportunities at the Shoe Station should send their resumes and inquiries to responsehr@scvl.com. If you have a marketing inquiry and seek to get connected with the PR department, drop a line at marketing@shoestation.com.

The corporate headquarters is located in Alabama. Shoe Station address for the main office is Shoe Carnival, Inc., 720 Executive Park Drive, Mobile, Alabama 36606, United States. To contact the company via regular mail, send your correspondence to Attn: Customer Relations, 7500 E. Columbia St., Evansville, IN 47715.

Shoe Station customer support operates Monday through Sunday from 7 am to 10 pm CST. The stores are usually open from 9 am to 9 pm, however, the schedule can vary depending on the location. Also, the operation hours (both for support and stores) can change during the holiday season.

To submit an online inquiry via the Shoe Station website, click the “Contact Us” link at the bottom of the page. Then, fill out an online form and provide the requested information. Please make sure not to include any payment-related details in your request. After you submit the message, Shoe Station customer support agent will get back to you to help.

PissedConsumer Club

Contact Information

Shoe Station Website:

Shoe Station Help Center:

Corporate Office Address:

Shoe Carnival, Inc.
720 Executive Park Drive
Mobile, Alabama 36606
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 7:00am - 10:00pm (CST)


Mailing Address:

Attn: Customer Relations

7500 E. Columbia St.

Evansville, IN 47715

More contact details

Why Customers Call Shoe Station?

Top Reasons of Customers Calls

  • Shipping and Delivery 36%
  • Account 21%
  • Refund 14%
  • Payments and Charges 7%
  • Return/ Replace 7%
  • Request for Information 7%
  • Customer Inquiries & Issues 7%

Shipping and Delivery

36%
  • "Same day delivery"
  • "Wrong size"
  • "Lost package"

Account

21%
  • "Can't login to account"
  • "Can't reset password"
  • "Order was placed and money taken out of my account"

Refund

14%
  • "Refund, I was charged twice"
  • "Refund isdue"

Payments and Charges

7%
  • "I ripped my receipt and the tracking information"

Return/ Replace

7%
  • "Shoe return"

Request for Information

7%
  • "Clarification for sneakers"

Customer Inquiries & Issues

7%
  • "Haven't receive item"

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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