Contact Shoe Station Customer Service

If you don’t need immediate assistance and your issue is not time-sensitive, you can contact the company via email. Shoe Station email address for consumer support is customerservice@shoestation.com. If you are interested in investor relations, drop an email at scvlir@scvl.com.
Those who are looking for a job and need to get more details about career opportunities at the Shoe Station should send their resumes and inquiries to responsehr@scvl.com. If you have a marketing inquiry and seek to get connected with the PR department, drop a line at marketing@shoestation.com.

The corporate headquarters is located in Alabama. Shoe Station address for the main office is Shoe Carnival, Inc., 720 Executive Park Drive, Mobile, Alabama 36606, United States. To contact the company via regular mail, send your correspondence to Attn: Customer Relations, 7500 E. Columbia St., Evansville, IN 47715.

Shoe Station customer support operates Monday through Sunday from 7 am to 10 pm CST. The stores are usually open from 9 am to 9 pm, however, the schedule can vary depending on the location. Also, the operation hours (both for support and stores) can change during the holiday season.

To submit an online inquiry via the Shoe Station website, click the “Contact Us” link at the bottom of the page. Then, fill out an online form and provide the requested information. Please make sure not to include any payment-related details in your request. After you submit the message, Shoe Station customer support agent will get back to you to help.