Texas City, Texas
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Terrible customer service at silsbee plaza shoe dept in silsbee texas.Walkes into the location and asked for an item, to be told by Kacey that they were on the very last aisle at the very top.

Related: Shoe Show - Poor service even when ShoeShow makes a mistake!

Therefore i had to grab a bench and move it over, climb on top of it to reach the children's boots.

Apparently Kacey was preoccupied by the other associate and the other associates boyfriend who stood at the counter the whole time to help us.I myself would not want a customer climbing to reach anything for fear of them injuring themselves.

Review #880123 is a subjective opinion of a user.

PRODUCT OR SERVICE Shoe Show Customer Care
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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