Shoe Show - Returning Shoes

21 of 36 Shoe Show reviews

There are two types of companies: Those that thrive on a loyal customer base by keeping their customers happy, and those that rely on a constant in-flow of new customers because they refuse to take small hits for customers now in order to make a profit off of them in the future.This company is the latter.

If a pair of shoes have only minimal discoloration on the soles and they are otherwise in perfect condition, just let people return them... Many shoes tend to hurt my feet but I have never had this problem with moccasins. I wore these for a few hours and decided they were too uncomfortable so I attempted to return them.

They wouldn't let me because it's "against policy".Needless to say, I won't be shopping here any longer.

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Poor customer service
Product or service
The Shoe Dept Return Policy
Review category
Footwear and Clothing
review #718777
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21 of 36 Shoe Show reviews
Anonymous

Oct 21, 2015 #1051672

Shoe Dept.'s return policy is for unworn merchandise, and these are clearly worn.
If you dont' like a company's return policy, then don't shop there. The point of the policy is so that the returned items can be resold. Would you want to buy these shoes?

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