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Contact ShipBob Customer Service

ShipBob Phone Numbers and Emails

Toll-Free Number:

  • (844) 474-4726
Call customer service
Send Message

Customer Service:

  • (312) 313-1104

ShipBob Emails:

Customer Service
Legal
Privacy Inquiries
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ShipBob Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    67% phone 33% email
  • The best phone number to call ShipBob is 8444744726. 67% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday and Thursday. The average call time is 1 minute.

  • People call ShipBob mainly because of return/ replace, shipping and delivery.

View full overview ›

How to Contact ShipBob?

Most Popular Number:

(844) 474-4726

ShipBob customer service phone number is 844 474 4726. The telephone number allows clients to reach the sales department to clear prices and ask about the loyalty program or discounts. You can require the price quote during the call.
In case of issues during the delivery, difficulties with services, or other questions, you can call the support number 312 313 1104. This line is operated by the customer care department specialists. Every user can turn to the ShipBob customer service for assistance and help. The line is accessible when the specialists are on duty.

ShipBob email address is support@shipbob.com. Customer care administers the email address. This ShipBob contact method allows you to ask about the services, and products and report a problem. The specific of this communication method allows you to attach files and receive the attachments in return from the support team.
In case of legal issues, you can use the email privacy@shipbob.com. The representatives consider requests in 2-3 days. You can ask for a callback in the letter.

ShipBob address of the corporate office is 120 N Racine Ave. Suite 100 Chicago, Illinois 60607 United States. This is the location of the ShipBob headquarters. For the other questions, you can turn to the offices in the country you have received services. Open the website and choose the continent at the right top side of the page. Select Australia, North America, or the United Kingdom.

ShipBob hours are Monday through Friday from 7:30 p.m. to 4:30 a.m. EST. The site has an online contact form to reach the specialists online. On the main page click the Contact Us page and you will review the online table for submission. Include information on your name, email, contact number, and message.

PissedConsumer Club

Contact Information

ShipBob Website:

ShipBob Help Center:

Corporate Office Address:

ShipBob
120 N Racine Ave. Suite 100
Chicago, Illinois 60607
United States

Summary of ShipBob Customer Service Calls

6 TOTAL
CALLS
01:15 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ShipBob?

Shipping and Delivery Question:

  • “My tracking order for Makari is voided by passport”
  • “Shipment issue”
  • “I haven't receive my parcel”

Return/ Replace Question:

  • “Instructions regarding the proper RETURN of shipment order... Do you require your business personal to mail the customer the return shipment label”

Other Question:

  • “Need hours in California”

Compare ShipBob Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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