Shine Company Phone Numbers and Emails

Customer Service Number:

  • (909) 590-5005
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Shine Company Emails:

Customer Service
compliance@shineco.com
Privacy Inquiries
Is this your business?
PissedConsumer Club

Contact Information

Shine Company Website:

Shine Company Help Center:

Corporate Office Address:

Shine Company Inc.
3535 Philadelphia St.
Chino Hills, California 91710
United States

Other Info (opening hours):

Hours of Operation:

Mon. – Fri., 8:00 a.m. – 4:30 p.m.

More contact details

Shine Company Rating Based on 21 Reviews

Rating details

2.4
more details
Customer service
Diversity of Products or Services
Reliability
Price Affordability

Rating stats

Rating trend

How Good is Shine Company's Customer Service?

Mary S Pbc
Mary S Pbc
Feels Disappointed | Jan 07, 2024

I was supposed to get two packages and never want them I want to know what's going on with it send them to the wrong house or I'm being scammed

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Yessica Uol
Yessica Uol
Feels Disappointed | Dec 14, 2023

Surprised,I give you a lot of business and in return I have received no help whatsoever when something has gone wrong!

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Naidelin Nhy
Naidelin Nhy
Feels Disappointed | Sep 12, 2023

Try to reach them to let them know they’re was a wrong size on my black and white outfit should’ve been a medium instead a small I want to know when I will receive my order I have a wedding to go to please please check for me thank you

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Stephanie M Ngj
Stephanie M Ngj
Feels Disappointed | Aug 15, 2023

Loudsy

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Terrian B Nbk
Terrian B Nbk
Feels Disappointed | Jun 20, 2023

Experience with this company was wide and weak customer service nowhere to be fine. Can I speak to anyone now? I have to wait 3 to 7 business days on my order. I have complain about this company about not getting my packages and nothing is getting resolved.

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Pink Sau
Pink Sau
Feels Disappointed | Dec 18, 2022

Es Una ***

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Summary of Shine Company Customer Service Calls

631 TOTAL
CALLS
01:22 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Shine Company?

Shipping and Delivery Question:

  • “Missing package”
  • “I have not received my package”
  • “My order is not delivered”

Request for Information Question:

  • “About my order”
  • “About my items i paid for”
  • “I need to speak with someone”

Return/ Replace Question:

  • “Return items”
  • “Return multiple items”
  • “I m order 4 dresses i has to exchange because is too small”

Refund Question:

  • “My refund payment”
  • “I need my money back please”
  • “My refund”

Payments and Charges Question:

  • “To see if my charge went through. I think it was declined”
  • “Payment”
  • “Trouble making payment.”

Employment Question:

  • “For asking job”
  • “Enqiring forward job vacancy”
  • “Job”

Product/ Service Question:

  • “I want to join ur team to working with your team s”
  • “Id like to be a product tester”
  • “Defective item”

Account Question:

  • “Me quitaron mooore money the myAccount”
  • “My account is frozen”
  • “Balance”

Activation/ Cancellation Question:

  • “I want to cancel my order that had already been shipped”
  • “I want to cancel my order !”
  • “I cancel my order so I went to back my order”

Cards Question:

  • “Someone used my card on ur company purchase”
  • “We have just ordered once its been recieved but for other few days you guys are cuttibg money from the bank card i dont know how but money been cutted”

Staff Question:

  • “Amount is been paid but no service provided”

Other Question:

  • “Porque el total es mucho dinero era solo 59.20 y cobraron 187.50”
  • “Bike not start”
  • “Hice una compra y puse mi dirección equivocada”

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