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Contact ShiftMed Customer Service

How to Reach a Person at ShiftMed

Verified Contact Information

Toll-Free Number:

  • 1-800-485-9002
Call Now
Send Message

Accounting/ Billing:

  • 1-855-977-1712

Customer Service:

support@shiftmed.com

General Info:

info@shiftmed.com

Jobs/ Career:

peopleops@shiftmed.com

ShiftMed Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular ShiftMed Phone Number
1 (800) 485-9002
Average Calls duration
1 minute
Most Popular ShiftMed Email Address
peopleops@shiftmed.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
88% phone, 12% email
Common Reasons for Contact
Request for information, return/ replace and account
View full overview

How to Contact ShiftMed?

Most Popular Number:

(800) 485-9002
Total calls: 14 Last call: Jun 6, 2026

The ShiftMed phone number for general inquiries is 1-800-485-9002. You can use this phone line to learn more about the company, its services, policies, and job opportunities. The customer care advisors will also answer your questions about pay rates, Instant Pay, and direct deposits. The same number can be used to request assistance uploading and verifying certifications, background checks, and employment requirements. The customer service representatives are ready to help with finding, booking, or canceling shifts as well. Tech experts are also available via phone to troubleshoot app-related issues or errors. Healthcare facilities needing help with staffing, billing, or platform access can contact Facility Support at 1-855-977-1712.

The ShiftMed email address for general questions and information requests is info@shiftmed.com. You can use it to learn more about the company’s services and solutions, job opportunities, and policies. To get in touch with the customer service team, write to support@shiftmed.com. This email can be used to file a complaint, share feedback, or offer a service improvement suggestion. The same ShiftMed contact email is appropriate for the Privacy Policy concerns and Data Protection requests. Alternatively, you can use the online form on the Contact Us page of the official website to submit your request online. If you are interested in joining the company’s team, email your resume to peopleops@shiftmed.com.

The ShiftMed headquarters mailing address is ShiftMed, LLC, 7925 Jones Branch Drive, Suite 1100, Mclean, Virginia 22102, United States. You can use this address to request information about the company, its services, and solutions. You can also mail official notices, legal inquiries, and other documentation to this office. The customer service team is also ready to handle your complaints, concerns, and suggestions sent to this ShiftMed address. If you are interested in a partnership with the company, you can discuss the opportunities with the official representatives via mail as well. The Data Protection Officer is available at this office for your Privacy Policy and Data Protection inquiries.

The ShiftMed customer service hours are Monday to Friday from 8 a.m. to 5 p.m. ET. You can call the customer care helpline within these hours for general information and assistance with your issues. If you prefer online communication to phone calls, visit the official website to use the Live Chat feature. Click the Chat icon in the bottom right corner of the Contact Us page and select the “Ask a Question” option to contact the 24/7 virtual assistant. The live support operators are available via chat within regular business hours. Alternatively, you can email the ShiftMed Help Center directly or complete an online form on the website whenever convenient.

To contact the customer service agents via the ShiftMed website, scroll to the bottom of the homepage and select the Contact option in the About Us section. Here, you will find the customer care phone number, email link, and mailing address to get in touch with the company’s representatives. You can also click the Chat icon in the bottom right corner of the screen to leave a message for the ShiftMed Help Center members, ask a virtual assistant for help, or chat with a live support operator within working hours. To reach the Sales representatives, click the Connect with Us link in the Sales section and complete a request form.

PissedConsumer Club

Contact Information

ShiftMed Website:

ShiftMed Help Center:

Corporate Office Address:

ShiftMed, LLC
7925 Jones Branch Drive, Suite 1100
Mclean, Virginia 22102
United States

Fax:

+1 866–319–6775

Summary of ShiftMed Customer Service Calls

15 TOTAL
CALLS
00:38 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ShiftMed?

Request for Information Question:

  • “Update my phone number”
  • “Me help with some questions”
  • “Background check status”

Account Question:

  • “Im confused about registration and signing up”

Return/ Replace Question:

  • “Need to change my address to get my w-2 mailed to me”

Website/ Application Question:

  • “Can’t download app”

Product/ Service Question:

  • “I was scheduled to work today 9/6/25 3-11 at Brinton Manor and I call the facility and the supervisor said that I wasn’t in her schedule so why ShiftMed had already scheduled me to work so what shall I do now”

Other Question:

  • “Onboarding”
  • “Can’t clock in”
  • “Copy of TB skin test”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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