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Contact ShiftMed Customer Service

ShiftMed Phone Numbers and Emails

Toll-Free Number:

  • (800) 485-9002
Call customer service
Send Message

Accounting/ Billing:

  • (855) 977-1712

ShiftMed Emails:

Customer Service
General Info
Jobs/ Career
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How to Contact ShiftMed?

Most Popular Number:

(800) 485-9002
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PissedConsumer Reporter

The ShiftMed phone number for general inquiries is 1-800-485-9002. You can use this phone line to learn more about the company, its services, policies, and job opportunities. The customer care advisors will also answer your questions about pay rates, Instant Pay, and direct deposits. The same number can be used to request assistance uploading and verifying certifications, background checks, and employment requirements. The customer service representatives are ready to help with finding, booking, or canceling shifts as well. Tech experts are also available via phone to troubleshoot app-related issues or errors. Healthcare facilities needing help with staffing, billing, or platform access can contact Facility Support at 1-855-977-1712.

The ShiftMed email address for general questions and information requests is info@shiftmed.com. You can use it to learn more about the company’s services and solutions, job opportunities, and policies. To get in touch with the customer service team, write to support@shiftmed.com. This email can be used to file a complaint, share feedback, or offer a service improvement suggestion. The same ShiftMed contact email is appropriate for the Privacy Policy concerns and Data Protection requests. Alternatively, you can use the online form on the Contact Us page of the official website to submit your request online. If you are interested in joining the company’s team, email your resume to peopleops@shiftmed.com.

The ShiftMed headquarters mailing address is ShiftMed, LLC, 7925 Jones Branch Drive, Suite 1100, Mclean, Virginia 22102, United States. You can use this address to request information about the company, its services, and solutions. You can also mail official notices, legal inquiries, and other documentation to this office. The customer service team is also ready to handle your complaints, concerns, and suggestions sent to this ShiftMed address. If you are interested in a partnership with the company, you can discuss the opportunities with the official representatives via mail as well. The Data Protection Officer is available at this office for your Privacy Policy and Data Protection inquiries.

The ShiftMed customer service hours are Monday to Friday from 8 a.m. to 5 p.m. ET. You can call the customer care helpline within these hours for general information and assistance with your issues. If you prefer online communication to phone calls, visit the official website to use the Live Chat feature. Click the Chat icon in the bottom right corner of the Contact Us page and select the “Ask a Question” option to contact the 24/7 virtual assistant. The live support operators are available via chat within regular business hours. Alternatively, you can email the ShiftMed Help Center directly or complete an online form on the website whenever convenient.

To contact the customer service agents via the ShiftMed website, scroll to the bottom of the homepage and select the Contact option in the About Us section. Here, you will find the customer care phone number, email link, and mailing address to get in touch with the company’s representatives. You can also click the Chat icon in the bottom right corner of the screen to leave a message for the ShiftMed Help Center members, ask a virtual assistant for help, or chat with a live support operator within working hours. To reach the Sales representatives, click the Connect with Us link in the Sales section and complete a request form.

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Contact Information

ShiftMed Website:

ShiftMed Help Center:

Corporate Office Address:

ShiftMed, LLC
7925 Jones Branch Drive, Suite 1100
Mclean, Virginia 22102
United States

Fax:

+1 866–319–6775

Summary of ShiftMed Customer Service Calls

5 TOTAL
CALLS
00:36 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ShiftMed?

Request for Information Question:

  • “Background check status”

Other Question:

  • “Getting my money”
  • “I accidentally added a morning shift”

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