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Contact Shell Canada Customer Service

Shell Canada Phone Numbers and Emails

Toll-Free Number:

  • (877) 656-3111
    Toll Free
Call customer service
Send Message

Shell Canada Switchboard:

  • +1 403 691 3111
  • (877) 663-7358
    Commercial Fuels
  • (866) 318-2445
    Retail Business Opportunities
  • (800) 252-9118
    Shell Fleet Navigator card holders
  • (866) 627-7994
    Shell Fleet Plus card holders
  • (888) 212-8916
    Shell Fleet Solutions

Shell Canada Emails:

Business Customer Service
Retail Business Opportunities
Customer Service
Commercial Fuels
Media
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Shell Canada Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Shell Canada is 14036913111. 69% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Tuesday and Saturday.

  • People call Shell Canada mainly because of employment, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Shell Canada Website:

Shell Canada Help Center:

Corporate Office Address:

Shell Canada Limited
400 - 4th Avenue S.W.
Calgary, Alberta T2P 0J4
Canada

Other Info (opening hours):

Mailing Address:

P.O. Box 100 Station M

Calgary, Alberta

T2P 2H5

More contact details

Shell Canada Rating Based on 2 Reviews

Rating details

1.7
more details
Price Affordability
Diversity of Products or Services
Customer service
Website

Rating stats

Rating trend

Summary of Shell Canada Customer Service Calls

26 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Shell Canada?

Payments and Charges Question:

  • “Transaction”
  • “I am having problems entering my payment method on my Shell Go+ app”
  • “Muktiple charges”

Staff Question:

  • “If you guys even care you have an assistant manager smoking near your gas tanks at work. I have tried calling numerous numbers with no one availability. Really, I just brought up a legitimate safety concern and got *** down by the employee.”
  • “Customer Service issue”

Product/ Service Question:

  • “A promotion on September 30th I received in my email that if I got 50 litres of gas I woukd get 25 cents off per liter. When I went to pay they said it didn't go through and they said call as a lot of people it wasn't working for them. I was very di”

Request for Information Question:

  • “I received a Shell Canada thing that I won $1000 worth of gas. I just trying to confirm it.”

Employment Question:

  • “Job opportunities for cashier”

Shipping and Delivery Question:

  • “Didn't receive CAA fuel savings via app”

Other Question:

  • “When is the price of gas going down in Qualicum Beach”
  • “Overcharging at the pumps”
  • “Complaint about 1 location of shell”

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