Contact Shef Customer Service
Shef Phone Numbers and Emails
Customer Service Number:
-
(415) 825-7433
Shef Emails:
Shef Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Shef is (415) 825-7433.
The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 1 minute.
People call Shef mainly because of product/ service, activation/ cancellation, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Shef is (415) 825-7433.
The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 1 minute.
People call Shef mainly because of product/ service, activation/ cancellation, shipping and delivery.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Shef is team@shef.com. 70% of customers use this email address to address their issues and concerns.
How to Contact Shef?
Most Popular Number:
| Total calls: 70 | Issues resolved: 2 | Last call: Jan 30, 2026 |
Contact Information
Shef Website:
Shef Help Center:
Corporate Office Address:
How Good is Shef's Customer Service?
Summary of Shef Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shef?
Shipping and Delivery Question:
- “Never received our order today”
- “How long should you wait if you miss a scheduled delivery.”
- “Order not delivered”
Product/ Service Question:
- “Haven’t received my food”
- “Stop sending the same food all the time”
- “I want to order Indian food in Tampa Bay area from your website but was not able to pinpoint”
Activation/ Cancellation Question:
- “I want to cancel an order already purchased for me by Rebecca MacLean”
- “I want to activate my account”
- “Cancelled order”
Website/ Application Question:
- “Application questions”
Request for Information Question:
- “Request refund”
- “No response to my messages”
- “I need information how to start awork chef”
Account Question:
- “Shef profile update”
- “Account”
Payments and Charges Question:
- “I am shef on shef and I am still not receiving any payments after a month. I've already spoken with stripe.”
- “Payment”
Employment Question:
- “1099”
Staff Question:
- “Customer service”
Refund Question:
- “Refund”
Other Question:
- “Meals”
- “Door dash”
- “Shef did not give other to driver”
Compare Shef Customer Service To
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