Contact Sheet Music Plus Customer Service
Sheet Music Plus Phone Numbers and Emails
Toll-Free Number:
-
(800) 743-3868US and Canada
- Total calls: 56
- Issues resolved: 5
- Last call:
Customer Service:
-
(510) 420-7121International
-
Sheet Music Plus Emails:
Customer Service
Digital Downloads questions or comments, Order Cancellations, Orders
General Info
Legal
Privacy Inquiries
Sheet Music Plus Contact Information
Sheet Music Plus Website:
Sheet Music Plus Help Center:
Corporate Office Address:
Sheet Music Plus, LLC
1210 Innovation Dr
Winona,
Minnesota
55987
United States
Other Info (opening hours):
Hours:
Monday – Thursday: 7:30 AM - 4:00 PM Pacific Time
Friday: 7:30 AM - 3 PM Pacific Time
Fax:
+1 (510) 420 7190
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Summary of Sheet Music Plus Customer Service Calls
60
TOTAL
CALLS
CALLS
02:27
AVG CALL
DURATION
DURATION
38%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sheet Music Plus Customer Service?
Request for Information Question:
- “Question about listing speed”
- “Check on order”
- “Question about digital purchases”
Shipping and Delivery Question:
- “Music order not received”
- “Order not shipping”
- “Delivery issue”
Return/ Replace Question:
- “Return”
- “Need to return a piece of music which I paid thru paypal. Have not received package yet.”
- “Exchange wuestion”
Payments and Charges Question:
- “Coupon credit question”
- “Promo code rejected”
Activation/ Cancellation Question:
- “Cancel an order”
- “Cancel order”
Product/ Service Question:
- “Damaged materials”
Account Question:
- “Need password to print digitally immediately, please”
Other Question:
- “To get music”
- “Orders”
- “Music”
About
Sheet Music Plus Return Policy
To read more:
https://www.sheetmusicplus.com/help/returns
Sheet Music Plus Terms of Service
BY ACCESSING OR USING THE SITE, SERVICES, OR ANY SHEET MUSIC, APPLICATION, OR OTHER MATERIAL PROVIDED THROUGH THE SITE, (1) THE CLIENT REPRESENT THAT THE USER OF COMPANY SERVICES ARE THE INDIVIDUAL THAT REGISTERS FOR AN ACCOUNT ON THE SITE, (2) THE CLIENT ARE OF SUFFICIENT LEGAL AGE IN THE CUSTOMER'S JURISDICTION TO CREATE BINDING LEGAL OBLIGATIONS, AND (3) THE USER OF COMPANY SERVICES ACKNOWLEDGE THAT THE CLIENT OF SHEET MUSIC PLUS HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF THE USER OF WEBSITE CANNOT MAKE ANY OF THE FOREGOING REPRESENTATIONS, DO NOT ACCESS OR USE THE SITE OR SERVICES OR USE ANY SHEET MUSIC, APPLICATION, OR OTHER MATERIAL PROVIDED THROUGH THE SITE. Certain features of the Services or Site and/or certain materials provided through the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features or materials. All such additional terms, guidelines, and rules are incorporated by reference into this Agreement. If there is any inconsistency or conflict between any provision of this Agreement and any provision in such guidelines, terms, or rules, the provision in such guidelines, terms, or rules will control but solely with respect to the feature of the Services or Site or the material provided through the Site to which such guidelines, terms, or rules apply.
To read more:
https://www.sheetmusicplus.com/help/terms-and-conditions
Sheet Music Plus Privacy Policy
To read more:
https://www.sheetmusicplus.com/help/privacy-policy
Sheet Music Plus FAQ
Interactive Downloads allow The Client to transpose the music. From there, The Customer can transpose the music as needed. Please note that it may take some time for the interactive feature to become available after purchase. Please note that not all Digital Downloads have the Interactive features. Sheet Music Plus's' computer is asking for a password to open the file. The digital download is a PDF that is not password protected. If The User of Website are receiving a message stating that it is password protected, then Sheet Music Plus would recommend that The User view the document on a different browser rather than PDF viewer like Adobe Acrobat Reader. I downloaded Sheet Music Plus's' music, but I can't view it. The Client may want to confirm The User of Website have the latest version of The Customer's browser or Adobe Reader. If The User of Website have installed the latest version of Adobe Reader and are still unable to view the music, The User may want to try viewing The User's music in The Customer's browser, or with a different PDF reader.
To read more:
https://www.sheetmusicplus.com/help/digital-FAQs
Top Sheet Music Plus Services
Customer Care
Sheet Music Plus Pros and Cons
Pros: Apparant good company
Cons: Too complicated for average computer user, Did not deliver
Sheet Music Plus is ranked 12 out of 237 in Music stores category
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