Sheba Phone Numbers and Emails

Toll-Free Number:

  • (800) 525-5273
Send Message


  • (800) 862-6293

Sheba Emails:

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Sheba Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Sheba is 8005255273. 95% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Monday and Saturday.

  • People call Sheba mainly because of product/ service, activation/ cancellation and request for information.

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Contact Information

Sheba Website:

Sheba Help Center:

Corporate Office Address:

Mars, Incorporated
800 High Street
Hackettstown, New Jersey 07840
United States

Other Info (opening hours):


Monday – Friday: 8 am - 4:30 pm CST

More contact details

Sheba Rating Based on 1 Reviews

Rating details

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Customer service
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Sheba Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sheba?

Product/ Service Question:

  • “Cat food”
  • “Bought a 12 pack of Sheba cat food and 3 of them were leaking”
  • “Bad cat food”

Request for Information Question:

  • “Checking for sheba coupons”

Activation/ Cancellation Question:

  • “Made a duplicate order. Need to cancel 1 of them!”

Account Question:

  • “You have taken my $118 out of my acct but no tires recieved. I have contacted BBB.”

Other Question:

  • “Need talk to someone”
  • “Suspension of app”
  • “Water filter servucing”

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