El Segundo, California
Not resolved

I purchased a home from sheahomes San Diego, noted many construction defects, sheahomes decline to fix their mistakes, poor customer service, did not install upgrade and lied to customer and stole from customer, house present safety liability, putting buyer in danger, delivered home against county codes for earthquakes, now in court with customer. Paint ordered not applied, ordered upgrades not installed, flooring installed unprofessionally.

Total scam. The customer service is horrendous at Shea Homes.

Disrespectful of customers, dishonest, used cheap labor and now refusing to fix mistakes. All kitchen cabinets along with a bathroom cabinet has to be replaced, a mix of metal and wood , defective material used, refused to honor sale contract.

Product or Service Mentioned: Shea Homes Customer Care.

Reason of review: Poor customer service.

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