First of all the floor is only 2 years old in my new home it looks worst than the floor I have in my 100 year old home I own. I had the new flooring repaired one time 8 months ago on the installed Hickory flooring.
the section was splintering walling hazard condition. At this time I'm finding separation of planks, and that are recessed 1/ 8" in. to 1/4" try moving a chair across the room recessed areas you end up either picking up the chair or destroy the edge of the planks. I was under the impression Shaw flooring was the top of the line product that's why I had the whole house done in there flooring.
$13,000 is a lot of cash wasted it looks like I purchased pure trash. I would like some response on my complaint from Shaw flooring.
Product or Service Mentioned: Shaw Floors Hardwood Flooring.
Reason of review: Bad quality.
Monetary Loss: $13000.
Preferred solution: Full refund.