Contact Information

Shaw Floors Phone Numbers

Toll-Free Number:

  • (800) 441-7429

Information Center Technical Support and Consumer Line:

  • (800) 441-7429
  • (800) 720-7429
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Shaw Floors Chat:

Shaw Floors Email:

Headquarters Address:

Shaw Industries, Inc.
P.O. Drawer 2128 616 E. Walnut Avenue
Dalton, GA 30722-2128
United Kingdom

Other Info:

Monday—Friday, 8 a.m.—5 p.m. EDT

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Summary of Shaw Floors Customer Service Calls

02:57 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Shaw Floors to Ask about:

Request for Information Question:

  • “Flooring question” , Review # 1542328

Other Question:

  • “Carpet warranty”
  • “Treated unfairly by local Shaw dealer”
  • “Order”

Shaw Floors Rating Stats

1.3 out of 5 stars
based on 24 reviews
See all 43 reviews

Rating trend


Shaw Floors Terms of Service
Shaw Floors Privacy Policy
Top Shaw Floors Services

Shipping Service

Top Shaw Floors Products

Flooring, Laminate Flooring, Vinyl Flooring

Shaw Floors Pros and Cons

Pros: Way the floor looked initially, Show room sample, Store looked good, Sample, Color and finish

Cons: Poor quality floors, I hate the flooring, Damaged flooring, Way the locking system came unlocked, Warranty


Beginning as a small family outlet that was dying rugs, Shaw Floors story traces back to 1946. First, the company was named Star Dye Company and was rebranded years after. Today, Shaw Floors is a firm that offers a large variety of flooring solutions of all kinds. The company has grown a large network of retailers across the country distributing its renowned products. With years, Shaw Floors emerged to a leading carpet manufacturer known all around the globe. In 1958, the firm earned $300K in revenues. In 1985, Shaw Floors appeared on Fortune 500 list and had more than 5000 associates on board.

Shaw Floors reviews and complaints

Shaw Floors is ranked 31 out of 259 in Flooring and Tiling category

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