Monterey, California
Not resolved
Advertised vs Delivered
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Poster decreased review rating.

Update by user Dec 28, 2018

No nothing has be accomplishWhat Costco/ ShawThanks Gisel Ray

Original review posted by user Nov 28, 2018

Long story short

We purchased our carpart 02-2017

There was a stain on our carpet. S&G did a Assessment and claimed it was our fault. But it was not. We said it was a Discoloration due to the manufactory. Cause we didnt spill and thing there.

The carpet was suppose to have a 10 year warranty. We had the carpet less then a year.

They don't want to live up to the end of the Warranty.

Cleaning and after cleaning dark to

Light. But will not disappear.

No No chemicals was used or spilt By us. Like Costco are claming.

Product or Service Mentioned: Shaw Floors Carpet.

Reason of review: Warranty issue.

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