Contact SharkBite Customer Service

The company provides several SharkBite email addresses for matters related to its privacy policy. Use Americas.privacy@rwc.com if you are in the United States. For the EMEA region, a dedicated email address is available: EMEA.privacy@rwc.com. If you are in the APAC region, send a letter to APAC.privacy@rwc.com. For general inquiries, please email info-ask@rwc.com.

The SharkBite address, where the central office is located, is 2300 Defoor Hills Rd. NW Atlanta, Georgia 30318, United States. This is the central place where sales, marketing, and other departments are concentrated. You can send official letters, documents, or other papers there. In this case, ensure that the contact data on the envelope is correct.

The SharkBite hours vary by region. SharkBite support in the United States is available Monday through Friday from 8 a.m. to 6 p.m. ET. In Canada, you can contact the support manager Monday through Friday from 8:30 a.m. to 5 p.m. ET. We recommend clarifying the company’s schedule on the “Contact” page of its website, as it is subject to change.

The company offers two primary options for contacting SharkBite online: by phone and through a contact form, allowing you to select the method that best suits your inquiry. Being on the SharkBite website, navigate to the bottom menu and follow “Contact”. You’ll see the telephone numbers. Click on one of them if you need real-time assistance. For written communication, use a customer support or sales support contact form. To open one of them, you need to click on “Customer Service” or “Sales Support”.