Contact Shar Music Customer Service

Clients can use one of the many published emails to reach Shar Music customer service for different purposes. To book an appointment, write to fineinstrumentsbows1@sharmusic.com. Those seeking to discuss fine instruments can email the relevant agent at violinshop@sharmusic.com and expect a response during working hours. For general inquiries and rentals, the Shar Music email addresses are showroom@sharmusic.com and rent@sharmusic.com, respectively. To connect with the sales and customer success team, the email address is cc@sharmusic.com. Calling the customer support team would be a better option if the issue is urgent.

The Shar Music headquarters is at 2465 S. Industrial, Ann Arbor, Michigan 48104, United States. Customers who require assistance with complex issues and concerns can schedule an appointment with the relevant department at this address. Those unable to visit the offices but reluctant to discuss their concerns online can send written correspondence to this Shar Music address.

Shar Music hours are available Tuesday through Saturday between 12:00 PM and 6:00 PM EST. This timeframe applies to retail showrooms that are closed on Sunday and Monday. Users can also consult the agents in the office. For efficient help, the recommended Shar Music hours to contact the team are between 9:00 AM and 6:00 PM EST. For help on weekends or outside working hours, browse the featured information on the company's official online self-help platform.

To contact Shar Music customer service online, visit the company's website and scroll to the bottom of the homepage to find the "Contact Us" option. Clicking that will direct you to a contact request form on a new page. Once there, you can fill out the form to contact the team. After you submit the request, the agents will review it and respond immediately. The Shar Music website also links to social media platforms, including Facebook, Instagram, X, YouTube, and TikTok.