Contact Shaper Customer Service
How to Reach a Person at Shaper
Verified Contact Information
Toll-Free Number:
-
1-888-281-1012IVR / Automated System Only (No Human Option)
Customer Service:
-
1-415-915-7313
-
+497 119 396 4813Germany
-
+44 190 394 7253UK
Shaper Emails:
Customer Service
For Educational Institutions
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Shaper Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Shaper Phone Number
1 (888) 281-1012
Average Calls duration
1 minute
Most Popular Shaper Email Address
support@shapertools.com
Issue Resolution Rate
Low (3% reported full resolution)
Contact Method Distribution
87% phone, 13% email
Common Reasons for Contact
Return/ replace, payments and charges
Call Volume by Day
View full overview ›
Shaper Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Shaper Phone Number | 1 (888) 281-1012 |
| Average Calls duration | 1 minute |
| Most Popular Shaper Email Address | support@shapertools.com |
| Issue Resolution Rate | Low (3% reported full resolution) |
| Contact Method Distribution | 87% phone, 13% email |
| Common Reasons for Contact | Return/ replace, payments and charges |
| Prepare before the call to Shaper | Order id or tracking number |
Call Volume by Day
Contact Information
Shaper Website:
Shaper Help Center:
Corporate Office Address:
Shaper Tools, Inc.
724 Brannan St.
San Francisco,
California
94103
United States
Other Info (opening hours):
Other Location:
Shaper Tools GmbH
Dieselstrasse 26
Leinfelden-Echterdingen, 70771
Germany
Summary of Shaper Customer Service Calls
75
TOTAL
CALLS
CALLS
00:46
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shaper?
Shipping and Delivery Question:
- “Never received my order”
- “Order has not arrived”
- “Order not arrived, its been a month”
Return/ Replace Question:
- “To return my purchase”
- “Returns”
- “Want to return items”
Product/ Service Question:
- “I just placed an order and it's saying I never placed an order”
- “Problem with return”
- “I placed an order and it showed up on my credit card three times”
Request for Information Question:
- “Discuss why I was billed”
- “Checking my order”
- “Support”
Payments and Charges Question:
- “Paid but never received my order”
- “Charge”
- “Overcharged for shipping& did not sign up for any vip club”
Activation/ Cancellation Question:
- “Cancel order”
- “I like to cancel my order. I need my money back full refund.”
Refund Question:
- “Refund”
Website/ Application Question:
- “Benchpilot install question”
Account Question:
- “Password reset”
Other Question:
- “Haven’t received order”
- “Where's my order?”
- “My order not in route”
Compare Shaper Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Shaper