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Contact Shanes Rib Shack Customer Service

Shanes Rib Shack Phone Numbers and Emails

Toll-Free Number:

  • (855) 940-4011
Call customer service
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Customer Service:

  • (334) 393-7427
    Alabama Location
  • (334) 593-6539
    Alabama Location
  • (623) 877-7427
    Arizona Location
  • (623) 581-3704
    Arizona Location
  • (404) 425-4439
    Catering
  • (561) 392-7002
    Florida Location
  • (850) 249-8111
    Florida Location
  • (706) 549-9135
    Georgia Location
  • (800) 897-1910
    Georgia Location
  • (770) 951-7211
    Georgia Location
  • (404) 525-7427
    Georgia Location
  • (770) 399-9010
    Georgia Location
  • (770) 307-0071
    Georgia Location
  • (912) 264-4227
    Georgia Location
  • (770) 720-8835
    Georgia Location
  • (770) 517-8655
    Georgia Location
  • (770) 830-7427
    Georgia Location
  • (770) 607-0033
    Georgia Location
  • (706) 225-0000
    Georgia Location
  • (770) 483-4363
    Georgia Location
  • (770) 786-2101
    Georgia Location
  • (770) 728-9601
    Georgia Location
  • (770) 947-4105
    Georgia Location
  • (706) 635-7427
    Georgia Location
  • (706) 855-8227
    Georgia Location
  • (770) 969-8600
    Georgia Location
  • (678) 884-5996
    Georgia Location
  • (770) 965-0123
    Georgia Location
  • (678) 696-5567
    Georgia Location
  • (678) 580-5425
    Georgia Location
  • (706) 550-0860
    Georgia Location
  • (478) 988-0020
    Georgia Location
  • (770) 962-1870
    Georgia Location
  • (678) 583-8186
    Georgia Location
  • (770) 554-8200
    Georgia Location
  • (478) 305-7309
    Georgia Location
  • (678) 583-0011
    Georgia Location
  • (770) 957-8818
    Georgia Location
  • (770) 898-7878
    Georgia Location
  • (678) 961-5353
    Georgia Location
  • (478) 295-1115
    Georgia Location
  • (770) 267-0028
    Georgia Location
  • (770) 683-6416
    Georgia Location
  • (770) 416-6606
    Georgia Location
  • (678) 364-9700
    Georgia Location
  • (478) 224-7427
    Georgia Location
  • (912) 748-8711
    Georgia Location
  • (706) 291-6062
    Georgia Location
  • (770) 985-3733
    Georgia Location
  • (912) 681-4227
    Georgia Location
  • (478) 333-6330
    Georgia Location
  • (504) 341-2226
    Louisiana Location
  • (980) 938-6700
    North Carolina Location
  • (704) 879-7200
    North Carolina Location
  • (704) 443-2957
    North Carolina Location
  • (919) 850-9900
    North Carolina Location
  • (803) 226-0192
    South Carolina Location
  • (843) 679-3503
    South Carolina Location
  • (864) 412-8002
    South Carolina Location
  • (803) 327-7000
    South Carolina Location
  • (864) 586-1577
    South Carolina Location
  • (423) 476-5970
    Tennessee Location
  • (423) 591-7427
    Tennessee Location
  • (540) 785-4234
    Virginia Location

Sales/ Reservations:

  • (866) 963-0345

Shanes Rib Shack Emails:

Customer Service
General Info
Catering Inquiry
Legal
CCPA Inquiries
Sales/ Reservations
Is this your business?

Shanes Rib Shack Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    71% phone 29% email
  • The best phone number to call Shanes Rib Shack is 8559404011. 91% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 28 seconds.

  • People call Shanes Rib Shack mainly because of account, request for information and staff.

View full overview ›

How to Contact Shanes Rib Shack?

Most Popular Number:

(855) 940-4011
Total calls: 32 Issues resolved: 2 Last call: Sep 22, 2025

Shanes Rib customer service phone number is 855 940 4011. The telephone number of the company depends on the location. The Alabama customer care department can be reached at 334 393 7427. To find the communication with the Arizona offices, call 623 581 3704.
To reach the catering services, use the support number 404 425 4439. The Florida location can be reached via 561 392 7002. When you are interested in getting the services in Virginia, turn to the Shanes Rib phone number 540 785 4234. The list of the addresses and telephone numbers you can find on the official platform of the firm.

Shanes Rib email is appsupport@shanesribshack.com. This mailing address is administered by the Shanes Rib customer service. The legal department operates the email dca@dca.ca.gov. In case you have CCPA inquiries, turn them to the mentioned email address. The reservations and purchasing questions can be sent to the sales@shanesribshack.com. Customers send letters to the email address and receive a response from the Shanes Rib support in a few days. When you have any wishes on providing the responses, mention them in the letter and receive the answer via the phone.

Shanes Rib address is 829 Fairways Court, Suite 200 Stockbridge, Georgia 30281 United States. To find the other than Shanes Rib headquarters offices, open the official platform and click the Locations tab at the top of the main page. Choose the office you need in the list or on the map.

Shanes Rib hours of different directions vary. The head office is available Monday through Friday from 9 a.m. to 8 p.m. EST. The website can be reached without the time restrictions. Open the official platform of the Shanes Rib and click the Contact icon to review the online application and submit it.

PissedConsumer Club

Contact Information

Shanes Rib Shack Website:

Shanes Rib Shack Help Center:

Corporate Office Address:

Shane’s Rib Shack, LLC
829 Fairways Court, Suite 200
Stockbridge, Georgia 30281
United States

Other Info (opening hours):

Locations:

ALABAMA

Enterprise

8 North Point Pkwy

Enterprise, AL 36330

Montgomery

3984 Atlanta Hwy

Montgomery, AL 36109

ARIZONA

Glendale

9404 West Westgate Blvd.

Glendale, AZ 85305

Phoenix

2501 West Happy Valley Road Suite 50-1280

Phoenix, AZ 85085

FLORIDA

Boca Raton

2240 NW 19th Street

Boca Raton, FL 33431

Panama City Beach

10100 Hutchison Blvd

Panama City Beach, FL 32407

GEORGIA

North Athens

680 US-29N Highway, Suite 200

Athens, GA 30601

Hartsfield-Jackson International Airport

6000 N Terminal Pkwy

Atlanta, GA 30320

Cumberland Pointe

3155 Cobb Parkway

Atlanta, GA 30339

Edgewood

1221 Caroline St

Atlanta, GA 30307

Perimeter Place

123 Perimeter Center West Suite 400

Atlanta, GA 30346

Bethlehem

916 Loganville Hwy, Suite 390

Bethlehem, GA 30620

Brunswick

315 Village at Glynn Place

Brunswick, GA 31525

Hickory Flat

2864 E. Cherokee Dr.

Canton, GA 30115

Holly Springs

4504 Old Highway 5 Suite 101

Canton, GA 30115

Carrollton

1141 Bankhead Hwy

Carrollton, GA 30117

and others

More contact details

Shanes Rib Shack Rating Based on 7 Reviews

Rating details

1.8
more details
Diversity of Products or Services
Price Affordability
Customer service
Website

Rating stats

Rating trend

How Good is Shanes Rib Shack's Customer Service?

Ziaire Aza
Ziaire Aza
Feels Satisfied | Sep 26, 2024

Shanes’s app will not take gift cards as a form of payment but it will take debit card. It all started a couple of months ago

Read full quote
Arieal Oxt
Arieal Oxt
Feels Satisfied | Jun 11, 2024

The store has great customer service, but I can’t contact anyone in the office. I have an issue that I’m very concerned about and there is no one to handle my inquiries. I have too many points from past purchases to let them fall through a crack

Read full quote

Summary of Shanes Rib Shack Customer Service Calls

35 TOTAL
CALLS
00:28 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Shanes Rib Shack?

Account Question:

  • “Rewards”
  • “Missing reward points”
  • “Reward points didn’t transfer over to new number”

Request for Information Question:

  • “How to apply points to my account”
  • “To update address for mailing of my W-2.”
  • “Update email”

Staff Question:

  • “Rude. Cuban. Just being nasty”
  • “Complain poor customer service wrong item”
  • “Complain poor customer service”

Cards Question:

  • “Gift card won't work on the app”
  • “Gift card balance”

Product/ Service Question:

  • “Upset about cold slaw”
  • “Upset over wings”

Website/ Application Question:

  • “App”

Return/ Replace Question:

  • “Replace order”

Payments and Charges Question:

  • “Payment mistake”

Other Question:

  • “Lost my points in app”
  • “My points”
  • “Missing points”

Compare Shanes Rib Shack Customer Service To

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