Contact Shady Rays Customer Service
Shady Rays Phone Numbers and Emails
Customer Service Number:
-
(213) 817-5193
Customer Service:
-
(201) 733-2612Prescription Support
Shady Rays Emails:
Shady Rays Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Shady Rays is 2138175193. 86% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 14 minutes.
Be prepared for the call as Shady Rays may ask you for the following information to identify you as a customer: first and last name, address or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Shady Rays is 2138175193. 86% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 14 minutes.
Be prepared for the call as Shady Rays may ask you for the following information to identify you as a customer: first and last name, address or phone number.
People call Shady Rays mainly because of product/ service, return/ replace, shipping and delivery.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Shady Rays is team@shadyrays.com. 100% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Shady Rays Website:
Shady Rays Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 9:00am - 5:00pm (EST)
Other Locations:
113 Marion, Suite 115
Lexington, KY 40517
8505 Park Meadows Center Dr., Ste 2061
Lone Tree, CO 80124
How Good is Shady Rays's Customer Service?
Summary of Shady Rays Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shady Rays?
Product/ Service Question:
- “Damage”
- “Warranty issue.”
- “Products came in and missing hard cases which were paid for”
Return/ Replace Question:
- “Replacement”
- “Replacement approved sunglasses”
- “Return”
Shipping and Delivery Question:
- “Delivery of glasses”
- “Delivery”
- “Product not received”
Request for Information Question:
- “Order status”
- “Prescription sunglasses question”
Website/ Application Question:
- “Website not working right”
Other Question:
- “Which lens to order for prescription sunglasses”
- “Missing a case from my order”
- “Update address”
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