Contact Shady Rays Customer Service
How to Reach a Person at Shady Rays
Customer Service Number:
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1-213-817-5193
Customer Service:
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1-201-733-2612Prescription Support
Accessibility:
Customer Service:
Media:
Shady Rays Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Shady Rays Phone Number | 1 (213) 817-5193 |
| Average Hold Time | Less than 1 minute |
| Average Calls duration | 4 minutes |
| Most Popular Shady Rays Email Address | team@shadyrays.com |
| Issue Resolution Rate | Low (24% reported full resolution) |
| Shady Rays Customer Service Rating | 4.8 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 94% phone, 6% email |
| Common Reasons for Contact | Product/ service, return/ replace and request for information |
| Customer Effort Score | Low Effort |
| Prepare before the call to Shady Rays | First and last name, phone number or address or zip code |
Contact Information
Shady Rays Website:
Shady Rays Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 9:00am - 5:00pm (EST)
Other Locations:
113 Marion, Suite 115
Lexington, KY 40517
8505 Park Meadows Center Dr., Ste 2061
Lone Tree, CO 80124
Summary of Shady Rays Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shady Rays?
Product/ Service Question:
- “Broken sunglasses”
- “Damaged glasses”
- “Broken frame”
Return/ Replace Question:
- “Lost glasses replacement”
- “All of my shadyray sunglasses were stolen except for the Blue ones I wear all the time they were replaced the other ones I switched out depending on the day”
- “I bought a pair because they were replaceable if lost or broken. Well I lost them and you won't replace them. Why???????”
Request for Information Question:
- “Question about color rush”
- “Missing screw and how do I replace”
- “Order status”
Shipping and Delivery Question:
- “I filed a claim never received a response”
- “Delivery of glasses”
- “Delivery”
Website/ Application Question:
- “You site has a "trojan " attacking my computer when I order”
- “Website not working right”
Payments and Charges Question:
- “To get my discount”
Other Question:
- “Colorist”
- “My sunglasses- some happened I can not see out them now the lenses are spotted”
- “Would like to try all styles”
Compare Shady Rays Customer Service To
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