Shades Of Light Phone Numbers and Emails

Toll-Free Number:

  • (800) 262-6612
Send Message

Headquarters:

  • (804) 288-3235

Locations:

  • (804) 288-6515
    Richmond
  • (804) 320-3695

Shades Of Light Emails:

Customer Service
Legal
Privacy Inquiries
Media
Opt-out of Marketing Emails
Is this your business?
PissedConsumer Club

Contact Information

Shades Of Light Website:

Shades Of Light Help Center:

Corporate Office Address:

Shades of Light
14001 Justice Road
Midlothian, Virginia 23113
United States

Other Info (opening hours):

Corporate Office Fax: (804) 288-5029


Hours:

• Orders: 24 hours a day, 7 days a week by phone or on our website

• Customer Service: Monday – Thursday 8:30 AM – 6:00 PM, EST Friday 8:30 AM – 5:00 PM, EST

More contact details

Fax:

(804) 665-1465

Shades Of Light Rating Based on 2 Reviews

Rating details

3.0
more details
Billing Practices
Customer service
Discounts and Special Offers
Price Affordability

Rating stats

Rating trend

Summary of Shades Of Light Customer Service Calls

16 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Shades Of Light?

Return/ Replace Question:

  • “Return”
  • “Check if I can exchange clear globes for the speckled ones”
  • “Return policy”

Product/ Service Question:

  • “Defective part”

Request for Information Question:

  • “When can I expect delivery fo order 053E585389”

Activation/ Cancellation Question:

  • “Unsubscribe from catalog mailing list”

Shipping and Delivery Question:

  • “Package came is mangled box and opened up and it is clear that it was thrown together for shipment”

Refund Question:

  • “Refund never received”

Other Question:

  • “I ordered duplicate lamps”
  • “We might have ordered a light that was too big”
  • “Lights don't hang correctly”

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