Contact Shades Of Light Customer Service
Shades Of Light Phone Numbers and Emails
Toll-Free Number:
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(800) 262-6612
Headquarters:
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(804) 288-3235
Locations:
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(804) 288-6515Richmond
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(804) 320-3695
Shades Of Light Emails:
Shades Of Light Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Shades Of Light is 8002626612. 81% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Saturday.
People call Shades Of Light mainly because of return/ replace, request for information and activation/ cancellation.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Shades Of Light is 8002626612. 81% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Saturday.
People call Shades Of Light mainly because of return/ replace, request for information and activation/ cancellation.
The best email to contact Shades Of Light is customerCare@ShadesofLight.com. 90% of customers use this email address to address their issues and concerns.
Contact Information
Shades Of Light Website:
Shades Of Light Help Center:
Corporate Office Address:
Other Info (opening hours):
Corporate Office Fax: (804) 288-5029
Hours:
• Orders: 24 hours a day, 7 days a week by phone or on our website
• Customer Service: Monday – Thursday 8:30 AM – 6:00 PM, EST Friday 8:30 AM – 5:00 PM, EST
Fax:
Summary of Shades Of Light Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shades Of Light?
Return/ Replace Question:
- “Return”
- “Check if I can exchange clear globes for the speckled ones”
- “Lights don't hang correctly”
Request for Information Question:
- “To find out if light can be shipped to a store for pickup.”
- “Question about an order”
- “When can I expect delivery fo order 053E585389”
Payments and Charges Question:
- “Fraudulent charge”
Product/ Service Question:
- “Defective part”
Activation/ Cancellation Question:
- “Unsubscribe from catalog mailing list”
Shipping and Delivery Question:
- “Package came is mangled box and opened up and it is clear that it was thrown together for shipment”
Refund Question:
- “Refund never received”
Other Question:
- “Track an order”
- “Fishy email with order I did not place”
- “Strange order”
Compare Shades Of Light Customer Service To
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