Contact Shades Of Light Customer Service
Shades Of Light Phone Numbers and Emails
Toll-Free Number:
-
(800) 262-6612
Headquarters:
-
(804) 288-3235
Locations:
-
(804) 288-6515Richmond
-
(804) 320-3695
Shades Of Light Emails:
Customer Service
Legal
Privacy Inquiries
Media
Opt-out of Marketing Emails
Contact Information
Shades Of Light Website:
Shades Of Light Help Center:
Corporate Office Address:
Shades of Light
14001 Justice Road
Midlothian,
Virginia
23113
United States
Other Info (opening hours):
Corporate Office Fax: (804) 288-5029
Hours:
• Orders: 24 hours a day, 7 days a week by phone or on our website
• Customer Service: Monday – Thursday 8:30 AM – 6:00 PM, EST Friday 8:30 AM – 5:00 PM, EST
Fax:
(804) 665-1465
Summary of Shades Of Light Customer Service Calls
11
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shades Of Light?
Return/ Replace Question:
- “Return policy”
- “Return”
Request for Information Question:
- “When can I expect delivery fo order 053E585389”
Activation/ Cancellation Question:
- “Unsubscribe from catalog mailing list”
Shipping and Delivery Question:
- “Package came is mangled box and opened up and it is clear that it was thrown together for shipment”
Refund Question:
- “Refund never received”
Other Question:
- “We might have ordered a light that was too big”
- “Lights don't hang correctly”
- “Order fans”
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Shades Of Light