People who want to make contact with Severn Trent customer service about water and waste services must call +44-800-783-4444. If you only need general information, you can call +44-345-750-0500. Investors and people interested in franchising will be helped by an agent at +44-371-384-2967, and shareholders can discuss annual report issues by calling +44-121-415-7044. The Severn Trent phone numbers for people looking for jobs at the company are +44-247-771-6788 and +44-247-771-6799. For media-related inquiries, call +44-247-771-5640 or +44-758-304-5682. If you've tried to call the company and you're waiting in a queue, you might choose to arrange for a company representative to call you back. If you do, the representative will call from 02477-716585 or 02477-7-6587.
You can use the Severn Trent email address system to communicate with the company in writing. For general inquiries, send your email to life@severntrent.co.uk. Investors and people interested in franchising must email their queries to investorrelations@severntrent.co.uk. Inquiries about graduate and undergraduate opportunities can be sent to potential@severntrent.co.uk. Send your details to the recruitment team at recruitment@severntrent.co.uk for more senior positions. Legal-related and privacy inquiries must be emailed to dataprotection@severntrent.co.uk. Send all media-related emails to media@severntrent.co.uk. You can expect a response within 2 to 3 days when you've sent an email. Because this is a slow process, it is not meant for emergencies. If you have a concern needing immediate attention, please call the company’s customer service team.
Customers can request to meet with senior company representatives to discuss complex issues. These meetings take place at the corporate office located at Severn Trent Plc, Severn Trent Centre, 2 St John's Street, Coventry, CV1 2LZ, United Kingdom. If attending a meeting at this address is impossible, you can send a letter and all relevant documentation to the official mailing address: Severn Trent, PO Box 407, Darlington, DL1 9WF.
BT Group business hours are Monday through Friday from 8:30 AM until 5:30 PM. You can call customer service during these hours to speak to an agent; for bills and payments, you can call customer service between 9 AM and 5 PM, Monday through Friday.
The official Severn Trent website forms part of the company's customer service and is the channel through which to start a live chat. Go to the website and click "Help" and "Contact" at the top right corner of the homepage. Then click on the topic you need assistance with. These topics include shareholder and investor relations, media-related inquiries, environmental activities, annual reports, etc. You can also contact the support teams by messaging them on WhatsApp.
