Contact Seventh Generation Customer Service

For general inquiries, contact the company in writing by using the following Seventh Generation email address: info@seventhgeneration.com. The response usually comes within 48 hours. So, if you have no time to wait, call the support manager. Emailing is a good option if you need to include photos or documents to clarify your request.

The Seventh Generation hours are Monday through Friday from 8 a.m. to 5 p.m. EST. On weekends, customer support is not provided. Such a schedule applies to phone support. If you have matters outside the mentioned hours, use a written way of communication. We recommend clarifying the company schedule as it may change. You can do it on the “Contact Us” page.

On the Seventh Generation website, you’ll find various options for online communication. They are available on the “Contact Us” page. To open it, just scroll down the home page and follow the “Contact Us” hyperlink in the “Help” block. If you need real-time assistance, click on the telephone number in the “Reach Out to Us” block. For written communication, use a contact form that opens when choosing an option under “Please tell us the reason for your inquiry”.