Contact Sesame Street Customer Service

The company has published two different helplines for customer service and legal inquiries. Users requesting general information or support can dial the Sesame Street phone number 1 (212) 595-3456. For legal or DMCA inquiries, they can call or message the respective agents at 1 (212) 875-6299. When reaching out, they must cooperate with the Sesame Street support team and provide all required information to resolve their problems and ensure a seamless experience.

The Sesame Street website features multiple department-specific email addresses for customer service. Clients with partnership inquiries can contact the business agents at partnerships@sesame.org. Users requesting technical assistance with website, app, or game issues can email broadband@sesame.org or web.corpcomm@sesame.org. To contact the events or guest relations department for executive speaking engagements, use speakersbureau@sesame.org or events@sesame.org. The Sesame Street email address, yellowfeatherfund@sesame.org, is available for fundraising and donations. Clients requesting general information about the writers’ room program can contact writersroom@sesame.org. Lastly, toolkits@sesame.org is available for inquiries about toolkits and resources during Sesame Street hours.

To consult the Sesame Street headquarters in person, visit the address 1900 Broadway, New York, New York 10023, United States. This option is recommended for customers who cannot receive satisfactory solutions to their problems by phone or email. In such cases, it is also feasible to send written correspondence to the Sesame Street address.

Sesame Street’s hours of operation are Monday through Friday from 9:00 AM to 5:00 PM. All requests submitted during these hours are efficiently handled, regardless of the means used. However, it is necessary to share all information and evidence to back your claims to ensure better assistance.

Clients seeking to consult the customer care team via the Sesame Street website can visit the Contact Us page and use one of the department-specific email addresses listed there. They can also contact the support team by phone or access the company's office locations in New York, South Africa, China, Bangladesh, India, and Europe on the same page.