Service Magic - The Service is a Joke and Magic describes the disappearing act.

433 of 505 Service Magic reviews

I had a TERRIBLE experience with a ServiceMagic contractor (Cy Cadwalader please return my calls) This joker installed a sump pump pit nearly 3 INCHES too high so my basement would need to flood to that height to even begin draining...What was worse than what he did was the runaround, negligence and excuses from their complaint department.(Thanks bunches Holly for all your "help") ServiceMagic as a company is a joke and I strongly warn people off them.

May the Lord help you if you have a problem with a ServiceMagic contractor...because they sure won't.

They could easily shut things down lead wise till the guy takes care of things but they continue to just ignore the problem.My only option now appears to be court.


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Product or service
Sump Pump Installation
Review category
Home Construction and Repair
review #163466
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433 of 505 Service Magic reviews

Jun 20, 2012 #499185

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Dec 09, 2009 #93365

Amazing we all have had bad experiences but I am willing to bet many of us can't find the bad reviews we wrote about the bad experiences we had with the different companies we hired. I know I cant. I'm surprised a lawyer has not seen this and started a clss action lawsuit.

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Dec 08, 2009 #93022

I work for a contractor that has used ServiceMagic. It's not magical at all. Our work is pretty specialized, but we received a lot of worthless leads despite our working hard on our profile. Regarding their contractor screening, everything they say they cover is public information. As a member of the trade, my gripe is that they a) do not even mention drug testing of employees, or b) legal status of employees. (My company does both.) I think those are much bigger issues in construction than sex offenders. If ServiceMagic truly wanted to prove their worth to consumers, they would push their member businesses to tighten up on those issues.

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the door dealer

Dec 06, 2009 #92563

jason, hi i feel bad for you and you should take you contractor to a contractor for 32 years i have seen it all. as i cant see all the work its hard to tell you what to do. as a contractor in nny service magic would bill us for a lead even when it was not even a good lead. the best thing for you is to call a local supply house and get a good contractor good luck

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Dec 03, 2009 #91802

Immediately after posting this complaint I received a very promising response. I am withholding judgment and will follow up to let everyone know how it turned out.


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