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Contact Serena And Lily Customer Service

Serena And Lily Phone Numbers and Emails

Toll-Free Number:

  • (866) 597-2742
Call customer service
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Customer Service:

  • (404) 491-7577
    Design Shop in Atlanta, GA
  • (240) 531-1839
    Design Shop in Bethesda, MD
  • (617) 766-2783
    Design Shop in Boston, MA
  • (773) 435-6036
    Design Shop in Chicago, IL
  • (214) 871-7713
    Design Shop in Dallas, TX
  • (858) 923-1393
    Design Shop in Del Mar, CA
  • (631) 537-5544
    Design Shop in East Hampton, NY
  • (949) 287-5764
    Design Shop in Newport Beach, CA
  • (310) 846-8336
    Design Shop in Pacific Palisades, CA
  • (561) 461-7010
    Design Shop in Palm Beach, FL
  • (415) 580-7078
    Design Shop in San Francisco, CA
  • (908) 913-7265
    Design Shop in Summit, NJ
  • (323) 852-3191
    Design Shop in West Hollywood, CA
  • (203) 635-8000
    Design Shop in Westport, CT
  • (866) 971-1016
    TRADE
  • (415) 969-7759

Serena And Lily Emails:

Customer Service
Existing Order Support, TRADE
Jobs/ Career
Legal
DMCA Inquiries
Media
Press Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Serena And Lily?

Most Popular Number:

(866) 597-2742
author avatar
PissedConsumer Reporter

Serena And Lily provides dedicated customer service phone numbers for different inquiries. If you need assistance with existing orders, returns, exchanges, billing, and other inquiries, dial 866-597-2742. If you have trade inquiries or questions, apply to the appropriate team at 866-971-1016. As for the Serena And Lily head office, it is available at the same line, namely 866-597-2742. Additionally, you can contact the nearest design shop directly. Find the necessary Serena And Lily contacts on the “Contact Us” page of the official company website.

If you prefer written communication, Serena And Lily provides several email addresses to meet various needs. Regarding general product inquiries, support for existing orders, returns, billing, or other matters related to existing orders, direct your letter to customercare@serenaandlily.com. If you have a trade inquiry, contact Serena And Lily at trade@serenaandlily.com. Media-related requests or press collaborations are processed at press@serenaandlily.com. Are you interested in joining the Serena And Lily team and want to find out about career opportunities? Send your CV and cover letter to careers@serenaandlily.com.

The Serena And Lily headquarters is located in the United States at Serena & Lily Inc. 10 Liberty Ship Way Suite 350 Sausalito, California 94965, United States. This is the key hub, where company specialists from different departments perform key functions. If you are going to visit it to discuss cooperation or other matters, learn carefully where the Serena And Lily address is located on the map.

The Serena And Lily customer service team operates during the following business hours: Monday through Friday from 6 a.m. to 4 p.m. Pacific Standard Time (PST). Such a schedule ensures customers receive quality service. If you can contact the company outside office hours only, send a letter to one of the emails, and the team will respond promptly during business hours.

To contact the Serena And Lily specialist via the official company website, navigate to the bottom menu and go to the “Find Us” block. There, you’ll see two ways of communication: phone and email. If you prefer to talk with the manager by phone, click on the telephone number hyperlink. To send a letter, follow “customercare@serenaandlily.com”. You can also follow “Contact Us” in the “Find Us” block and click on the contact you need.

Serena And Lily Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call Serena And Lily is 8669711016. 42% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 7 seconds.

  • People call Serena And Lily mainly because of request for information, return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Serena And Lily Website:

Serena And Lily Help Center:

Corporate Office Address:

Serena and Lily Inc.
10 Liberty Ship Way Suite 350
Sausalito, California 94965
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:00am - 4:00pm (PST)

More contact details

Fax:

+1 (415) 331 1435

Serena And Lily Rating Based on 4 Reviews

Rating details

3.3
more details
Customer service
Diversity of Products or Services
Value for money
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Serena And Lily Customer Service Calls

50 TOTAL
CALLS
00:08 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Serena And Lily?

Shipping and Delivery Question:

  • “Delivery”
  • “Delivery issue”
  • “Track package”

Request for Information Question:

  • “Checking delivery for the trade program”
  • “Question about a fabric”
  • “Have a question about an order...can't remembet if I ordetec a rug”

Return/ Replace Question:

  • “Return wring item”
  • “I would like to return a purchase I made for pks but it's too big, I called a few days ago for a label and have not received it”

Staff Question:

  • “Customer service”

Payments and Charges Question:

  • “Billing”

Other Question:

  • “Recent irder”
  • “Scratch on my new coffee table”
  • “Wallpaper”

Compare Serena And Lily Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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