Contact Sentara Healthcare Customer Service
How to Reach a Person at Sentara Healthcare
Verified Contact Information
Toll-Free Number:
-
1-800-736-8272
Customer Service:
-
1-800-741-4825Health Insurance
-
1-757-552-7401Member Services
Sentara Healthcare Email:
General Info
Sentara Healthcare Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Sentara Healthcare Phone Number
1 (800) 736-8272
Average Calls duration
4 minutes
Most Popular Sentara Healthcare Email Address
1800sentara@sentara.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
93% phone, 7% email
Common Reasons for Contact
Activation/ cancellation, payments and charges
Call Volume by Day
View full overview ›
Sentara Healthcare Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Sentara Healthcare Phone Number | 1 (800) 736-8272 |
| Average Calls duration | 4 minutes |
| Most Popular Sentara Healthcare Email Address | 1800sentara@sentara.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 93% phone, 7% email |
| Common Reasons for Contact | Activation/ cancellation, payments and charges |
Call Volume by Day
Contact Information
Sentara Healthcare Website:
Sentara Healthcare Help Center:
Corporate Office Address:
Sentara Healthcare
6015 Poplar Hall Dr
Norfolk,
Virginia
23502
United States
Summary of Sentara Healthcare Customer Service Calls
14
TOTAL
CALLS
CALLS
04:02
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sentara Healthcare?
Return/ Replace Question:
- “Replacement of refund checks”
Staff Question:
- “Claim customer service remittance”
Account Question:
- “You have a member committing fraud”
Request for Information Question:
- “To find out when I will be reimbursed for expenses accrued due to Sentara Williamsburg hospital loosing personal items n s.”
Payments and Charges Question:
- “A Dr bill that was not pay”
Product/ Service Question:
- “Complaint”
Activation/ Cancellation Question:
- “Cancel my services with gateway services”
Shipping and Delivery Question:
- “I need my health care number because I have not received my Healthcare card”
Cards Question:
- “Card”
Other Question:
- “Open authorization”
- “Transportation”
- “Seeking my care coordinater”
Compare Sentara Healthcare Customer Service To
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Sentara Healthcare