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Contact Sensus Customer Service

How to Reach a Person at Sensus

Verified Contact Information

Toll-Free Number:

  • 1-800-638-3748
    US and Canada
Call Now
Send Message

Customer Service:

  • 1-833-677-8776
    Boise, ID, USA
  • 1-985-249-5990
    Covington, LA, USA
  • 1-814-371-8000
    DuBois, PA, USA
  • 1-919-317-6200
    Morrisville, NC, USA
  • +52 552 595 8204
    Atizapan, Estado de México

Headquarters:

  • 1-919-845-4000
    Sensus
  • 1-914-323-5700
    Xylem Global

Claims:

sensusteam@xyleminc.com

General Info:

info@sensus.com

Legal:

data.privacy@xyleminc.com
datasubject.requests@xyleminc.com

Sensus Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Sensus Phone Number
1 (800) 638-3748
Average Hold Time
00:01:09
Average Calls duration
2 minutes
Sensus Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (33% reported full resolution)
Sensus Customer Service Rating
5 out of 5
View full overview

How to Contact Sensus?

The Sensus phone number of the USA and Canadian offices is (800) 638-3748. To reach specialists at the Boise, ID office, please call (833) 677-8776. Representatives of the Covington, LA office can be connected at (985) 249-5990. The Sensus headquarters telephone number is (919) 845-4000. Clients can use any of the listed contact lines to reach specialists and request assistance.

The Sensus email is datasubject.requests@xyleminc.com. When you are looking for information about the company's services and availability, please contact the customer care team via the inbox. The data protection officers can be contacted at data.privacy@xyleminc.com. If you have concerns about the security of your business information, please email sensusteam@xyleminc.com. If you have any concerns about the scope of rendered services, their costs, quality, or other features, you can email info@sensus.com.

The Sensus address is 637 Davis Drive, Morrisville, North Carolina 27560, United States. The head office houses the entity's key managers and representatives. Customers can send official correspondence to the corporate office address to report a problem or find a targeted solution. The company has other office locations available for mailing.

Sensus hours are Monday through Friday from 8 a.m. to 9 p.m. EST. This is the period when you can call customer care specialists and communicate problem issues to find out solutions. The individuals cannot use the entity's services. You should find the local retailer, whose operating hours may differ from the head office hours.

The Sensus website lets you find details about markets and applications. When you wish to receive services as an individual, you can submit the online contact form in the Contact Us section to obtain contact details of local representatives. The site's language can be changed by pressing the right-hand slide tab in the main page menu.

PissedConsumer Club

Contact Information

Sensus Website:

Sensus Help Center:

Corporate Office Address:

Sensus Worldwide Holdings Ltd.
637 Davis Drive
Morrisville, North Carolina 27560
United States

Other Info (opening hours):

Other Location:

Xylem Global Headquarters

1 International Drive

Rye Brook, NY 10573

More contact details

How Customers Rate Sensus Support?

5.0 / 5
Good

Based on 8 calls to Sensus customer support through PissedConsumer.com and 1 survey response.

Total Calls
8
Avg Call Duration
01:59
Issues Resolved
33%

Why Customers Call Sensus?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 50%
  • Product/ Service 33%
  • Refund 17%

Customer Inquiries & Issues

50%
  • "Vgb issue"
  • "Sensus hand held"
  • "Order hair color"

Product/ Service

33%
  • "Technical support"
  • "Meter stopped working"

Refund

17%
  • "Refund"

Compare Sensus Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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