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Selfridges Phone Numbers and Emails

Customer Service:

  • +44 207 318 3717
    Engraving (Timpson's)
  • +44 207 160 6222
    International
  • +44 207 318 3094
    The Wedding Shop
  • +4 480 012 3400
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Selfridges Emails:

Business Customer Service
Accessories, Beauty, Food, Home, Kids and Toys, Lingerie, Menswear, Rental, Restaurants, Womenswear
Customer Service
Safe Deposit Area, Shipment Questions, Store Returns, The Cinema, The Wedding Shop, Tour Inquiries
Events/ Guest Relations
Legal
Media
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How to Contact Selfridges Customer Service?

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PissedConsumer Reporter
How to Contact Selfridges Customer Service?

The Selfridges phone number for customer service inquiries is +44-0800-123-400. You can contact the company for general questions about their stores, products, and services. The customer support agents are ready to provide information about product availability, prices, and special offers. Selfridges customer service hours for this helpline are from 9 a.m. to 10 p.m. BST daily. You can also use this contact if you have questions about returns or delivery. If you have concerns or complaints about the items purchased in the company store, you can resolve them with the assistance of the Help Center operators. The Selfridges contact number for International calls is +44-0207-160-6222.

The Selfridges online chat is a fast way to reach their customer support. Visit their Contact Us page and click the chat icon in the bottom right corner. Enter the required information and type your question to start the conversation. The Selfridges live chat is available daily between 9 a.m. and 8 p.m. BST. You can discuss your issue with the live customer care advisor via chat. The support expert will answer your questions, provide contact information, and offer detailed instructions to solve your problem.

You can also try to message the customer service team via social media. They usually respond to direct messages within several business hours.

The Selfridges customer service email address is customerservice@selfridges.com. You can email your questions about delivery, returns, refunds, and other general inquiries to this address. The customer care team is also ready to handle consumers’ concerns and complaints. They will respond to your email as soon as they investigate the issue.

You can send Privacy Policy and Data Protection requests to dataprotectionofficer@selfridges.co.uk. The company email for media and press inquiries is press.office@selfridges.com. You can use the following email address: recruitment@selfridges.co.uk to send your resume if you want to become a part of their team. You can discuss matters concerning Investor Relations at investor.relations@selfridge.com.

The Selfridges head office mailing address is Selfridges and Co, 400 Oxford St. W1A 1A, London, England W1A 1AB, United Kingdom. You can reach the customer service team with your questions, complaints, and suggestions at this address. You can also send official requests, notices, and other documents to their corporate office.

The company store in Birmingham is located at The Bullring Upper Mall East, Moor Street Queensway, Birmingham B5 4BP. You can also visit their store in Manchester at the following address: Selfridges Manchester Trafford, 60 The Trafford Centre, Trafford Park, Stretford, Manchester M17 8DA. You can find another store in Manchester at 1 Exchange Sq, Central, Manchester M3 1BD.

Selfridges Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    22% phone 78% email
  • The best email to contact Selfridges is customerservices@selfridges.com. 39% of customers use this email address to address their issues and concerns.

  • The best phone number to call Selfridges is 442071606222. 60% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Tuesday and Thursday.

View full overview ›
PissedConsumer Club

Contact Information

Selfridges Website:

Selfridges Help Center:

Corporate Office Address:

Selfridges and Co
400 Oxford St. W1A 1A
London, England W1A 1AB
United Kingdom

Other Info (opening hours):

Other Locations:

Birmingham Store

The Bullring

Upper Mall East Birmingham

B5 4BP


Manchester Exchange Square Store

1 Exchange Square Central

Manchester

M3 1BD


Manchester Trafford Store

The Trafford Centre

Manchester

M17 8DA


Customer Services Hours:

Monday - Sunday: 9:00AM-8:00PM (BST)


Live Chat Hours:

Monday - Sunday: 8:00AM-11:00PM (BST)

More contact details

Selfridges Rating Based on 3 Reviews

Rating details

1.9
more details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Website

Rating stats

Rating trend

Summary of Selfridges Customer Service Calls

5 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Selfridges?

Staff Question:

  • “I can't find the customer service number for Christian Louboutin”

Product/ Service Question:

  • Complaint has not been taken as urgent

Return/ Replace Question:

  • “Return a product”

Compare Selfridges Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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