Contact Selective Insurance Customer Service

For clients seeking assistance specifically related to flood claims, the Selective Insurance email address to contact is floodclientservice@selective.com. This dedicated email channel is tailored to handle inquiries and issues related to flood claims, ensuring that each customer receives the specialized attention they require. When using this email address, it's important to include as much detail as possible about your claim to facilitate a swift and accurate response from the Selective Insurance customer service team.

To contact Selective Insurance via their website, visit www.selective.com and navigate to the "Contact Us" section. Here, you'll find various options for reaching out to their customer service team, including a form that you can fill out with your inquiry or issue. This method is particularly useful for non-urgent inquiries or when you prefer to communicate through Selective Insurance headquarters email. By using this platform, you can expect a response that is tailored to your specific needs and concerns.

The Selective Insurance headquarters is located at Selective Insurance Company of America P.O. Box 782747, Philadelphia, PA 19178-2747. It serves as the central hub for the company's operations and is where the company's executive team and senior management are based. If you have formal correspondence or need to address a matter that requires the attention of higher-level management, this is the address to use. It's also the Selective Insurance address for any official documents or correspondence that need to be sent directly to the company.

For all claims, except flood claims, Selective Insurance customer service operates 24/7. This means that their customer service team is available to assist you at any time of the day or night, ensuring that you can get the help you need without worrying about the time zone. For flood claims specifically, the Selective Insurance hours of operation are from 8:00 AM to 10:00 PM ET, Monday through Friday. These dedicated hours are designed to provide prompt and efficient service to clients dealing with flood claims, ensuring that their concerns are addressed during the most convenient times for them.