Selective Insurance Phone Numbers and Emails

Toll-Free Number:

  • (800) 735-3284
    All Customers Except Flood

Customer Service:

  • (877) 348-0552
    Flood Customers

Account Creating:

  • (866) 332-6482
    All Customers Except Flood

Assistance With The Paysync© Program:

  • (877) 779-6248
    All Customers Except Flood

Billing Inquiry, Claims Inquiry & Eselect:

  • (800) 777-9656
    All Agents Except Flood

Headquarters:

  • (973) 948-3000
    Branchville, NJ

Information Technology Office:

  • (860) 652-0174
    Glastonbury, CT

Regional Offices:

  • (610) 336-5800
    Allentown, PA
  • (800) 374-9656
    Allentown, PA
  • (317) 815-4300
    Carmel, IN
  • (866) 248-0850
    Carmel, IN
  • (704) 341-7474
    Charlotte, NC
  • (800) 688-9656
    Charlotte, NC
  • (609) 890-2200
    Hamilton, NJ
  • (800) 365-9656
    Hamilton, NJ
  • (410) 771-6500
    Hunt Valley, MD
  • (800) 685-9656
    Hunt Valley, MD
  • (480) 566-5000
    Scottsdale, AZ
  • (866) 865-8790
    Scottsdale, AZ

Staff Counsel Offices:

  • (716) 854-4705
    Buffalo, NY
  • (317) 815-4774
    Carmel, IN
  • (312) 706-1900
    Chicago, IL
  • (410) 715-5427
    Columbia, MD
  • (973) 428-1600
    East Hanover, NJ
  • (914) 347-5522
    Elmsford, NY
  • (860) 507-2070
    Farmington, CT
  • (609) 890-0050
    Hamilton, NJ
  • (518) 785-5340
    Latham, NY
  • (856) 778-3220
    Mt. Laurel, NJ
  • (412) 434-6611
    Pittsburgh, PA
  • (804) 323-6262
    Richmond, VA
  • (570) 969-2980
    Scranton, PA

Submit A Claim Online:

  • (866) 455-9969
    All Claims Except Flood

Underwriting Service Center:

  • (804) 272-7568
    Richmond, VA

Selective Insurance Emails:

Customer Service
General Info
Investors/ Franchising
Media
More phone numbers and emails Less phone numbers and emails

Selective Insurance Contact Information

Selective Insurance Help Center:

Corporate Office Address:

Selective Insurance Company of America
40 Wantage Avenue
Branchville, New Jersey 07890-1000
United States
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Summary of Selective Insurance Customer Service Calls

8 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Selective Insurance Customer Service?

Product/ Service Question:

  • “Homeowners insurance”
  • “Certificate of insurance”

Activation/ Cancellation Question:

  • “Cancel policy for one car”
  • “Need you to cancel an ongoing no-fault insurance claim from 11 years ago”

Payments and Charges Question:

  • “Billing questions”

Request for Information Question:

  • “Road side assistance”

Other Question:

  • “Changes policy”

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