Selective Insurance Phone Numbers and Emails

Toll-Free Number:

  • (866) 455-9969
    Privacy Inquiries
Send Message

Customer Service:

  • (877) 348-0552
    Flood Customers
  • (860) 652-0174
    Information Technology Office
  • (866) 332-6482
    MySelective Account

Accounting/ Billing:

  • (888) 974-7400
    All Customers Except Flood
  • (800) 735-3284
    All Customers Except Flood
  • (877) 779-6248
    All Customers Except Flood


  • (973) 948-3000

Investors/ Franchising:

  • (973) 948-1364

Technical Support:

  • (800) 777-9656 ext 3
    All Agents Except Flood

Selective Insurance Emails:

Accounting/ Billing
Flood Customers
Customer Service
General Info
Investors/ Franchising
Privacy Inquiries
Technical Support
All Agents Except Flood
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How to Contact Selective Insurance Customer Service?

Most Popular Number:

(866) 455-9969
Privacy Inquiries
Total calls: 12 Last call: Mar 13, 2024

What is the Selective Insurance Phone Number?

For all clients, except those dealing with flood claims, the Selective Insurance phone number is (800) 735-3284. For those specifically needing assistance with flood claims, the dedicated phone number is (877) 348-0552. These customer service numbers are designed to provide immediate assistance to all clients, ensuring that their concerns are addressed promptly and efficiently. Whether you're dealing with a general inquiry or a specific claim issue, these numbers are your direct line to the Selective Insurance headquarters support team.

For clients seeking assistance specifically related to flood claims, the Selective Insurance email address to contact is This dedicated email channel is tailored to handle inquiries and issues related to flood claims, ensuring that each customer receives the specialized attention they require. When using this email address, it's important to include as much detail as possible about your claim to facilitate a swift and accurate response from the Selective Insurance customer service team.

To contact Selective Insurance via their website, visit and navigate to the "Contact Us" section. Here, you'll find various options for reaching out to their customer service team, including a form that you can fill out with your inquiry or issue. This method is particularly useful for non-urgent inquiries or when you prefer to communicate through Selective Insurance headquarters email. By using this platform, you can expect a response that is tailored to your specific needs and concerns.

The Selective Insurance headquarters is located at Selective Insurance Company of America P.O. Box 782747, Philadelphia, PA 19178-2747. It serves as the central hub for the company's operations and is where the company's executive team and senior management are based. If you have formal correspondence or need to address a matter that requires the attention of higher-level management, this is the address to use. It's also the Selective Insurance address for any official documents or correspondence that need to be sent directly to the company.

For all claims, except flood claims, Selective Insurance customer service operates 24/7. This means that their customer service team is available to assist you at any time of the day or night, ensuring that you can get the help you need without worrying about the time zone. For flood claims specifically, the Selective Insurance hours of operation are from 8:00 AM to 10:00 PM ET, Monday through Friday. These dedicated hours are designed to provide prompt and efficient service to clients dealing with flood claims, ensuring that their concerns are addressed during the most convenient times for them.

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Contact Information

Selective Insurance Website:

Selective Insurance Help Center:

Corporate Office Address:

Selective Insurance Group, Inc.
40 Wantage Avenue
Branchville, New Jersey 07890
United States

Summary of Selective Insurance Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Selective Insurance?

Product/ Service Question:

  • “Insurance”
  • “I need car insurance”
  • “Homeowners insurance”

Request for Information Question:

  • “Road side assistance”
  • “Question for claim”
  • “Claim questions”

Activation/ Cancellation Question:

  • “Possible nonrenewal”
  • “Cancel policy for one car”
  • “Need you to cancel an ongoing no-fault insurance claim from 11 years ago”

Account Question:

  • “I fagaret my id and password”

Payments and Charges Question:

  • “Billing questions”

Other Question:

  • “Accident”
  • “Add a vehicle”
  • “Tax forms”

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