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I have been trying to do a loan modification for the last 10 months with SPS servicing. They are the worst company to do business with.

I have met every request that SPS has requested and have sent them every thing they requested promptly. They continue to string me along. Everyone at SPS doesn't seem to know what is going on with my loan mod. They continue to drag there feet on this loan mod.

After meeting all there requests on time they continue to fail at completing the HARP loan mod. The only time I hear from them is when they let 90 days lapse and then tell me that the info I provided is not current and then they request all the same info again. I have called after I send them everything just to confirm SPS has received all my info. They tell me every time that everything is good and that they received all necessary paper work.

Then i don't hear anything from them until I call them back and then they give me another excuse that they did not receive all the paperwork after they told me they did receive everything. This is a vicious circle that SPS has me in. I think it is impossible to get a loan mod from SPS mortgage servicing.

This is the WORST Mortgage servicing company in the USA!!!! Do not use SPS Mortgage servicing!!!!

Reason of review: Poor customer service.

Select Portfolio Servicing Cons: Lack of help in hardship, Sps crooks.

Location: Fountain Hills, Arizona

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Guest

I am trying to buy a short sale that Select has! 11 MONTHS NOW!!

BULL ***!!!!! Same old ***! WE DID NOT GET ALL PAPERS AND I HAVE DONE MY LOAN OVER 3 TIMES NOW THAT I HAVE APPROVAL CENTURY MORTGAGE/BRYAN MAY!!! GREAT PEOPLE!

NOTHING LIKE SELECT!!!!!!!!!!!!!!!!!!!!!! I HAVE EVEN THREAT TO SUE!! THAT ARE PROTECTED!

U CAN'T GET NEAR THEM! THE GOVERNMENT SHOULD SHUT THEM DOWN!!!!

Guest

We are going through the same thing with them now. I had a chill go up my back when they bought the mortgage from our previous company and I had never heard of them. But who do you complain to in the government?

Guest
reply icon Replying to comment of Guest-1306637

U CAN TOUCH THIS COMPANY! SELECT PORTFOLIO! I HAVE COMPLAINED TO EVERYONE!!!!!!

Guest

You hit the nail on the head! Have had many similar issues, they are horrible!

Guest

Wow, this sounds exactly like what they are doing to my husband and I. We have even sent ALL of our information via fax, thru our lawyer, and they still claim they don't have the right information, and then once they finally say they have everything the papers we signed to begin with are now outdated and must be re-signed.

It is complete BS what they are doing. They continue to add insurance to our home, even after we sent in deed after deed, and they were court ordered to take it off and pay us back the money they wrongly charged us. They did!!! Then the next month, they just re-worded everything and added it to the "back of the loan".

They have "jumped" us on our taxes, paying them before they are due, or we even see a bill, then they charge us. Which if it was just the amount of the taxes fine, we would be paying it either way, but no, they charge us the money they " loaned" (per their words) us plus interest. How the *** is that legal? We are going on 11 months of just trying to get away from this company, refinance, but they make even that impossible.

I'm to the point now, it may just be "cheaper" to take the $36,000 hit in the *** and switch to a VA loan now, rather than waiting for them to fix this wrong, while still paying an outrages almost $3,000 a month house payment.

Yes, I have a nice house, but this payment has almost tripled since we originally built it!!! They are taking advantage of people, and they need to be stopped!!!!

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