Customers can seek quick assistance with their concerns by calling company representatives via the free phone number, (800) 445-4483. For legal or privacy inquiries, the SELCO Community Credit Union phone number, (541) 686-8000, is available to connect you with the relevant agent during working hours. Calling is the best option for those who prefer to speak to the agent or need immediate responses to their requests. However, if the line does not connect or the agent is unable to resolve the problem, you can consult SELCO Community Credit Union’s customer service via email or in person.
Emailing is the best option for written online communication, and SELCO Community Credit Union has listed three options for that. First is a general customer service email, info@selco.org, available to request information about the company's services and policies. For legal or privacy matters, please send your inquiries to webmaster@selco.org during SELCO Community Credit Union's regular business hours. Lastly, careers@selco.org is available for information about career opportunities in the company.
The SELCO Community Credit Union headquarters is in the United States at 299 E 11th Ave., Eugene, Oregon 97401. This location is open for an in-person consultation, especially for those who are unable to resolve their problems online. However, it is not necessary to visit the corporate office to seek assistance with complex or sensitive issues. Customers can also ensure safe and effective communication by sending a written correspondence to the head office. To do so, use the SELCO Community Credit Union address, PO Box 7487, Springfield, OR 97475.
The SELCO Community Credit Union phone numbers are active for customer service Monday through Friday from 8:00 AM to 6:00 PM. Clients can also request phone support on Saturday between 10:00 AM and 3:00 PM. While the hours for visiting the company offices remain the same, it is best to book an appointment and confirm whether the respective agent is available during these hours.
To submit your queries or concerns online, several methods for reaching SELCO Community Credit Union customer service are available on the company's website, specifically on the Contact Us page. For instance, users can dial the toll-free helpline or send a message to the agents during working hours. They can also click the green icon at the lower right corner of the page to initiate a live chat with the agent. Emailing is also an option that ensures responses within two business days. However, it is not recommended for account-specific questions. Users can submit those via secure message in digital banking instead. The Contact Us page also features the option to book an appointment for an in-person consultation, along with the company's official mailing address.