Not resolved

I bought my Seiko Knetic in 1998.This was the 3 Rd time I have sent it in for repair.

Each time it was $150.00 approximately. This time it was loosing time.I had the box from the last repair and insid was my original gift box (this was sent & returned the last time. The label was from them to me ..so I boxed up my watch ,returned it and my gift box was not returned. An email went unanswered 5 days so I called.

Michelle informed me only the watch is kept in a bag when being repaired, & everything else discarded in mailroom..says so on website. Well it does but there is a lot of stuff when you go on their site to do a return.

I will never use them again ..Instead I will use Princeton watch repair .VERY UNHAPPY

Review about: Repair.

I didn't like: Service repair.

Review #1037347 is a subjective opinion of a user.

Price Affordability
Product or Service Quality
Delivery Service
Value for money
Customer service
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Send all my stuff back !

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