0 comments
Not resolved

I've been using my bank card on my account with them for over a year.They flagged my card for fraud because I made to many payments on my account.

If the money is low in my phone obviously I'm going to add more money. I called in and she says well there is nothing we can do about that go to western union or money gram and hangs up on me. It's $11.95 to put money on your account through western union.

I'll be damned if I'm going to have to pay that fee to put money on the phone because of their *** up.Their customer representatives are the absolute *** worst.

Review #966269 is a subjective opinion of a user.

1.8
Customer service
Website
Reliability
Advertised vs Delivered
Value for money
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Securus Technologies?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"Are you a psychopath? Are you a ***? Do you have no moral compass? If so, Smart Circle International is the place for you. Everybody hears..." Read more
"Katie Lee Complaint: I know I am not the only one but can you please get her off all TV shows on Food Network. She is the worst person to..." Read more
"No Wonder They Got So Many Bad Reviews! Many Members Are Scared To Come Out And Tell The Truth! I Have Hidden The Truth Long Enough! Now It Is Time To Spill The..." Read more
"They charged me for 15Mb for over a year with poor bandwidth all the way. FINALLY a tech came out and said the tower won't even do over 5Mb. What..." Read more
"So I have a complaint due to a pair of boots I bought..I bought Liz Claiborne flex brown ankle boots and after wearing them 3 times they are falling apart...." Read more
"Do NOT order from this company. Their customer service is awful. I ordered a jar of their charcoal toothpaste and it got delievered 4 weeks after I placed the order...." Read more
"Emily Justine Johnson is a sick mentally ill woman. She has been accessing sensitive information about former and current clients of Crisis and Counseling of Augusta Maine to intimidate clients...." Read more
"I order a light pink dress and received a peach one instead. I tried returning it and shipping cost to China was $37.70 more than the dress. I contacted company..." Read more