0 comments
Not resolved

Hi My name is Gina M Politte , my son is in Butler County Adult Detention in El Dorado Kansas 701 Stone Street El Dorado, Kansas, 67042 - he has also been in RDU, El Dorodo Kansas .I called to inquire about a less expensive service,only to find this is the only telephone provider for that facility.

I feel this is "predatory service providing". I feel this is "predatory service providing". I am paying the bill and I don't have a choice of providers. I also asked, "secures what the, "state tax," is for the telephone service,"which is an additional "payment processing fee", this is the website I used.

www.securustechnologies.com NONE of the charges are disclosed "in advance", you figure don't figure this out 'after you add your payment. Then and only then do you see you fees deducted from the money you placed on the account, which means the inmate ends up with the amount left over. When I review the call transactions, the fees a not listed there either. I am 49 your old , and have been extremely frustrated with this company.

I can't even imagine how difficult this in on relatives' that difficulty with technology, and the lack of recourses to voice there concerns.Gina Politte

I didn't like: Misleading, Umployees cant answer my questions.

Review #980337 is a subjective opinion of a user.

1.2
Diversity of Products or Services
Website
Customer service
Warranty
Reliability
Style and Design
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Coverage Area
Price Affordability
Product or Service Quality
Discounts and Special Offers
Value for money
Billing Practices
Reason of Review / Monetary Loss Pricing issue / Not specified
Preferred solution Not specified

Had an Experience with Securus Technologies?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"Katie Lee Complaint: I know I am not the only one but can you please get her off all TV shows on Food Network. She is the worst person to..." Read more
"Oh, hold on to your pants. This is a long ride. In June of 2014, I received a postcard flyer from Rise Broadband letting me know they bought Internet America..." Read more
"They Posted Untrue, Illegal, Untruthful Information About Me Which Eventually Got Removed After I Complained About It! I was Very Curious to see what has been written up about Me..." Read more
"I recently bought 2 numbers for overseas. The service was terrible. About 50% of the time I was getting either one-way connection (the other party was hearing me, but I..." Read more
"I ordered a Wacom Bamboo medium CTL-671 for RM405 from seller 77mobile. A Wacom Bamboo SMALL worth RM 250 arrived. I sent it back and asked for refund. I need..." Read more
"DO NOT BUY FROM EWIGSNA! I warned you!! I bought a wig for a friend, and this is the WORST wig I have seen in my entire life. They send..." Read more
"Im writing this review so you can beware of Chiseled Perfections LLC, Orbmik Furniture, and Tabs Furniture. I've been buying from Chiseled Perfections and we got cross over a deal...." Read more
"Completely incompetent and I unknowledgeable staff. I hired this company to replace a spring that had broken. I decided to buy a new Lift Master belt driven door opener as..." Read more