Not resolved

I already had alarm service from another company, but Security One's prices seemed much better so my husband and I agreed to meet with them.A technician came over and we agreed to sign a contract in return for receiving a smoke/heat detector and the wireless phone network hardware for no additional cost.

They came to install and forgot to put in the smoke/heat detector. I called the next day to let them know but couldn't get a hold of anyone. When I was able to finally talk to a person, they said that the technician never promised us the item and that it was our word against his and they weren't taking our word. After many HEATED conversations, non call-backs, and non returned calls, I finally went ahead and stopped payment on them.

This company is nothing but a bunch of fraudulent liars.DO NOT ALLOW THIS COMPANY TO HAVE YOUR BUSINESS!!!

Review about: Alarm System.

Review #394634 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
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Anonymous
Oxford, Connecticut, United States #1204133

Call the owner (310)420-9998 Claudio hand this is his cell #

Sue
#709216

I absolutely agree.The customer service was terrible and all their claims lies.

I received very little of what was promised and the system was never maintained.In fact it never worked and they did nothing to rectify the problems.

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