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My son is incarcerated and i was trying to give him money to make phone calls and their website popped up i filled out my contact and billing info, but when i put in my credit card info it said card error and declined my card.I thought that was the end of it so i browse the web some more and found another site and company where my card worked perfectly fine and sent my son money through their company.Later that evening i received an email that the transaction with secure tel went through and $45 and some change was withdrawed from my card whicj was rodiculos because i never was even askef how much i wanted to send my son or hos name .I nave emailed them several times and was told i wpuld have a resolution withon 48 hours but it never happened i called them once Friday night and was promised that someone would call he back it didnt happen i have called 4 times to today and husband called twice still no one has resolved this they just keeping promising to call me back through and $45 through and

User's recommendation: Dont use this company the customer service sucks and they are basically thieves and should be where the people they provide a phone service to.

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