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Contact Secure Trust Bank Customer Service

How to Reach a Person at Secure Trust Bank

Verified Contact Information
  • +44 345 111 7092

Customer Service:

  • +44 161 819 3040
    Commercial Finance Team
  • +44 333 003 7724
    Debt Managers
  • +44 345 111 7125
    Moneyway
  • +44 330 175 7764
    Mortgages
  • +44 330 303 1299
    Real Estate Finance
  • +44 292 046 8900
    V12 Retail Finance
  • +44 330 303 0568
    V12 Vehicle Finance

Complaints/ Feedback:

  • +44 330 303 1286

General Info:

  • +44 121 693 9100
Send Message

Secure Trust Bank Emails:

Complaints/ Feedback
Customer Service
App Support, Retail Finance, Vehicle Finance
Investors/ Franchising
Jobs/ Career
Legal
Report Fraud
Security

How to Contact Secure Trust Bank?

How to Contact Secure Trust Bank?

For general inquiries, you can call Secure Trust Bank customer service at +44 (161) 819-3040. The commercial finance team is available at +44 (333) 003-7724. Debt managers can be called at +44 (345) 111-7125. Your existing mortgage has been transferred to Rooftop Mortgages Limited, and you can call their experts at 0330-175-7764. For press and public relations concerns, call +44 (121) 693-9100. Questions about real estate financing will be answered by agents at +44 (330) 303-1299. Saving accounts and internet banking experts are available when you call +44 (345) 111-7092.

Use the relevant Secure Trust Bank email addresses, and customer service will respond within 2 to 3 working days. For retail finance, send your email to customerservices@v12finance.com. Inquiries about vehicle finance can be emailed to motorcustomerserviceteam@securetrustbank.co.uk. Customers encountering problems with the app can request assistance by sending an email to appfeedback@securetrustbank.co.uk. All other general information questions and complaints can be referred to complaints@securetrustbank.co.uk. People interested in investing or franchising must email their details to companysecretariat@securetrustbank.co.uk.

People with unresolved issues can request an appointment with a senior representative at Secure Trust Bank headquarters. Headquarters is located at Secure Trust Bank PLC, Yorke House, Arleston Way, Solihull, England B90 4LH, United Kingdom. When it is impossible for someone to visit the headquarters, a detailed letter can be sent as an alternative. The mailing address is the same as the street address.

Secure Trust Bank customer service operational hours are Monday through Friday from 9:00 AM to 5:00 PM. On Saturday, the hours are from 9:00 AM until 1:00 PM. Outside these hours, you can send an email to customer service, and someone will contact you as soon as possible during business hours. You also have 24/7 access to the official Secure Trust Bank website.

To send a message to customer service, existing customers should log in to their internet banking account and use the "Secure Message". You find this option under the "Send a secure message" option. Responses are typically provided within three working days. Before sending the message, explore the FAQs section on the website to see if you can find the answer to your question there. Customer service can also be followed on Facebook and LinkedIn.

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Contact Information

Secure Trust Bank Website:

Secure Trust Bank Help Center:

Corporate Office Address:

Secure Trust Bank PLC
Yorke House Arleston Way
Solihull, England B90 4LH
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm

Saturday: 9:00am - 1:00pm


Mailing Address:

V12 Retail Finance Limited

25-26 Neptune Court

Vanguard Way

Cardiff CF24 5PJ

More contact details

Summary of Secure Trust Bank Customer Service Calls

1 TOTAL
CALL
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

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